SaaStr

MAY 29, 2020

Christine Trodella: We’re very different businesses. Facebook is an ads revenue driven business and this is a very different business model, being a SaaS company within Facebook. I mean, there are a lot of just internal processes and operations, business operations, that we have to build from scratch.

Scale 220

Scale Sales Recruiting Pricing Leadership 220

Intercom, Inc.

MAY 13, 2021

These evolving demands from enterprise customers bring with them different skillsets customer success managers need to hone. So how do you create a strong, enterprise-ready team? Since then, you’ve spent over 12 years in post-sales leadership. Finding the right skillset. So, I think it has served me well.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Eva Pittas (Co-founder and COO at Laika) and Dicken Chaplin (CFO at Laika) discuss the value a well-versed CFO brings to their business as well as a few key lessons they’ve learned along the way. Gross Retention.

Sales Hiring 39

Sales Hiring Acquisition Forecasting Outsourced Development 39

User Pilot

JUNE 10, 2019

Your market is large enough, even better…your product can be used by virtually any consumer or business. Your product has fewer features and is a scaled-down version of more Enterprise-ready alternatives. Your market size is medium or small (in a certain niche or vertical, not for use by all consumers or businesses).

Growth Marketing 140

Growth Marketing Marketing Scale Payment Features 140