Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. So how do you create a strong, enterprise-ready team? Your first SaaS customer success hire.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

JANUARY 5, 2023

Founded in 2019, Laika (an enterprise-ready compliance platform) closed a $50MM Series C by the summer of 2022. Eva Pittas (Co-founder and COO at Laika) and Dicken Chaplin (CFO at Laika) discuss the value a well-versed CFO brings to their business as well as a few key lessons they’ve learned along the way. Hiring a CFO.

Sales Hiring 44

Sales Hiring Acquisition Forecasting Outsourced Development 44

User Pilot

JUNE 10, 2019

Typically, this means you’re marketing products with a freemium model or that offer a free trial. This is disruptive, bottom-up sales…where employees of an organization can choose what products they want to use instead of being forced to use certain tools by IT or operations departments in a more top-down approach.

Growth Marketing 138

Growth Marketing Marketing Scale Payment Features 138