Totango

JULY 13, 2021

In the old days, growing your business was easy. Tell people about your business, get them in the store, sell them things, then look for more customers. Setting foot in a physical store has become completely optional. Businesses need a new strategy for customer success growth.

Customer Success 104

Customer Success Payment Methods Payments Payment Services 104

Blulogix

FEBRUARY 16, 2024

Automation serves as a leverage point, facilitating personalized, timely interactions that drive customer satisfaction and loyalty. Benefits of Automating CLM Enhanced Personalization: Automation tools can analyze customer data to deliver personalized messages, offers, and support at scale.

Payments 52

Payments Payment Services Revenue Management 52

ProfitWell

MARCH 24, 2020

2020 is the year of Corona Virus thus far but it’s also the year in which the subscription business model is excelling. Subscription companies have become incredibly popular in the past two decades. Almost everything is sold as a subscription, from socks to razor blades, and of course software.

Subscription 40

Subscription Payment Features Payment Methods Payments 40

OPEXEngine

FEBRUARY 22, 2022

The most common strategies are Direct Sales, Inside Sales, eCommerce Marketplaces, and Partnerships. Some SMM companies may use all four depending upon the business model. The objective of these marketing campaigns is to increase brand awareness and further customer education to move respondents closer to a sale.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Frontegg

MAY 27, 2021

This philosophy applies to both low and high touch business models, where the vendor has to eliminate all potential usability problems that may arise. This is achieved by showcasing new features with guides and educational elements, something that exponentially increases their usage rates. Best For: Online Payment Processing.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

User Pilot

APRIL 30, 2024

Shopify enables product management, payment processing, and landing pages for seamless e-commerce operations and growth. Netflix offers personalized video recommendations, multiple profiles, and offline viewing for a high-quality streaming experience globally. What are the benefits of the SaaS model?

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

ProfitWell

OCTOBER 30, 2019

We talk expansion revenue with Kajabi, and behind the scenes of this year’s Recur Boston conference with event master Erin Phinney. Your top subscription news. We’re hearing word that Boston-based Flywire , a global payment SaaS platform and processor, just formed a partnership with Bank of America. Big banks x SaaS.

Payments 40

Payments Payment Methods Payment Services SaaS Payments 40

SaaStr

NOVEMBER 2, 2019

Does it have to be in person? Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2 Even though, the ACV does not rapidly expand with the business.

Scale 134

Scale SaaS Payments Sales Recruiting Payment Services 134

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!). We were looking to relaunch the user-driven, SaaS side of our businesses.

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

Totango

MARCH 26, 2019

In the old days, growing your business was easy. Tell people about your business, get them in the store, sell them things, then look for more customers. Setting foot in a physical store has become completely optional. Businesses need a new strategy for growth. Instead, put their subscription on hold.

Customer Success 67

Customer Success Payment Methods Payment Services Payment Solutions 67

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. Goal of website.

Business Model 195

Business Model Scale Pricing Payment Methods 195

FastSpring

JANUARY 27, 2022

We also show you how to personalize your billing practices with advice from our experience working with thousands of SaaS businesses. Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more.

Merchant Services 135

Merchant Services Payment Services SaaS Payments Payment Solutions 135

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

BetterCloud

AUGUST 16, 2018

Many of these tips are oldies but goodies to cybersecurity experts, but I’ve tried to include a few unique tips with my personal explanation for each. And while there is a focus on G Suite security, I’m happy to answer questions about how to secure any system using these tips. Tip #4: Unique passwords are important.

Payment Methods 40

Payment Methods Payment Services Payment Solutions Technical Review 40

ProfitWell

OCTOBER 16, 2019

Why is it so hard to define an average churn rate—and what does that mean for your subscription business? The fact that there’s no standard reporting method for churn doesn’t help. Nathan Latka interviews founders and publishes their SaaS metrics on his website —the average gross churn rate of the 300 listed companies is 16.8%.

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Practical Advice on SaaS marketing

NOVEMBER 9, 2009

I think the first notice indicated "345 days remaining on your subscription." Last week, I saw that the subscription term was down to 34 days remaining, so I clicked on the button labeled "Renew." Someone may need to audit the existing users or process payment through the corporate procurement process, so the process could drag on.

SaaS Payments 100

SaaS Payments Payment Methods Payment Services Payment Solutions 100

OPEXEngine

JULY 28, 2020

It then laid out a careful strategy to transform Adobe, largely via M&A, into a company offering cloud-based subscriptions that would “give everyone everything they need to design and deliver exceptional digital experiences.” The company’s response was to broaden its ambition for how and what it would deliver to its customer.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Practical Advice on SaaS marketing

JULY 27, 2010

Or at least they don't buy until they are educated and not confused. Avoid the temptation to create a multi-page menu enumerating every possible permutation of feature, delivery mode, support option, installation method, ad nauseam. Adding to that confusion with lots of options doesn't help.

SaaS Payments 100

SaaS Payments Payment Methods Payments Payment Solutions 100

Subscription Flow

DECEMBER 25, 2023

Since its introduction, the SaaS business model has grown in popularity and transformed many industries. Why are SaaS software adoption rates among businesses so high? These features make it easier for SaaS users to scale their businesses as they expand and help them run more productive businesses.

Payments 52

Payments SaaS Payments Payment Solutions Trends 52

User Pilot

AUGUST 31, 2023

New customers bring in subscription fees, licensing charges, or usage-based payments, which are the lifeblood of SaaS businesses. Conversion The conversion stage is where potential customers make the decision to upgrade from a trial or freemium account to a paid subscription.

Acquisition 110

Acquisition SaaS Payments Payment Methods Metrics 110

ProfitWell

NOVEMBER 14, 2019

The subscription universe is taking over. From hygiene products to software to bacon (yes, bacon), you can purchase a subscription for just about anything today. Why is this model so popular? What is the subscription-based economy? How does the subscription-based economy work?

Payment Features 49

Payment Features Payments Subscription Trends 49

Stax

FEBRUARY 19, 2024

While their target audience and the breadth of their solutions are the key differences, vertical and horizontal SaaS also share many similarities, in particular cloud-based hosting and subscription business models. Some examples of niches targeted by vertical SaaS providers include healthcare, eCommerce, finance, and education.

SaaS Payments 88

SaaS Payments Payment Services Payments Payment Solutions 88

User Pilot

AUGUST 14, 2023

Retention: Users keep making repeat purchases after their initial subscription payment. Leverage Product Hunt for product launch Product Hunt is a popular platform where users can discover new products and discuss them with other users online. Activation: Users realize the value of your product ( Aha! moment ) and experience it.

Growth Marketing 98

Growth Marketing SaaS Payments Strategy Payment Methods 98

Incredo

NOVEMBER 1, 2019

The self-service sales model is thus all about low-priced products accompanied by a fully automated customer journey. Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. Focus: Product and Customer Journey.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

ProfitWell

JANUARY 17, 2020

Nowadays, it seems like you can buy just about anything on a recurring monthly plan: razors, clothing, knick-knacks, candles, etc. Over the past decade, ecommerce subscription companies have doubled down on the subscription model to monetize their relationships with customers. Entertainment subscriptions.

Payment Methods 12

Payment Methods Payments Payment Features Merchant Services 12

SaaStr

OCTOBER 29, 2019

This is a mobile solution for SMB’s to send an invoice and get paid. What I love about SaaS as a product person is that it’s a longterm value exchange. I think it’s such an interesting window into the company’s business model and I bucket companies into one of three buckets. What do I mean by that?

Payments 100

Payments Pricing Compensation SaaS Payments 100

User Pilot

OCTOBER 30, 2023

Which specific aspects of your website or app frustrate them? What activities or patterns do customers exhibit just before they leave your website or app? Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

NOVEMBER 28, 2023

The percentage of subscribers who discontinue their subscriptions within a given time period. Website traffic. The number of visitors frequenting your site, and is a basic metric that every business should track to know the impact of GTM strategies. Customer acquisition cost. Customer churn rate. Customer lifetime value.

SaaS Payments 105

SaaS Payments Metrics Customer Lifetime Value Marketing 105

User Pilot

OCTOBER 30, 2023

Basically, every user interaction is an event, and this can be everything that the user does in the app or on the website, for example, clicking on a button, completing a form, viewing a page, closing a pop-up window, etc. Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

User Pilot

OCTOBER 30, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps.

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

NOVEMBER 28, 2023

It enables product teams to create, implement, and test personalized in-app onboarding experiences. Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Its main focus is on subscription analytics.

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

User Pilot

NOVEMBER 28, 2023

It enables product teams to create, implement, and test personalized in-app onboarding experiences. Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Its main focus is on subscription analytics.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Software Review 52

User Pilot

NOVEMBER 28, 2023

It enables product teams to create, implement, and test personalized in-app onboarding experiences. Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Its main focus is on subscription analytics.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

OCTOBER 30, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Web and mobile support – Heap works on all kinds of products, be it websites, web applications, or mobile apps.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

JULY 24, 2023

We’re all familiar with the basics of SaaS product marketing such as attracting users to a SaaS product with a subscription business model. SaaS marketing requires an effective retention strategy as the majority of a customer’s lifetime value is dependent on them renewing their subscription. Enhancing revenue.

SaaS Payments 94

SaaS Payments Marketing Payment Solutions SaaS 94