FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. I interviewed him live on LinkedIn about four signs that SaaS companies have outgrown Stripe.

Merchant Services 146

Merchant Services Payment Services Outsourcing Services SaaS Payments 146

SaaStr

AUGUST 3, 2022

Few SaaS leaders have gone through more post-pandemic change than Shopify and Zoom. SaaS growth slowed to 10% year-over-year, down from a peak overall growth of almost 100% (!) Gross Margins declining toward 50% as payments, merchant services and more outpace the growth of SaaS subcriptions. More on that here.

Payment Methods 222

Payment Methods Merchant Services SaaS Payments Payment Solutions 222

FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. “This is everyday for me, so I love talking about it,” says Carl Hargreaves about mergers and acquisitions.

Software Review 146

Software Review Technical Review Development Team Review Branding 146

Baremetrics

NOVEMBER 4, 2020

In the early days of running a software company, collecting payments was pretty straightforward. A customer buys a license for your software, and they get the product (either through a download, a CD or even more old school—floppy disks). To put it simply, recurring billing can get complicated, especially for a SaaS company.

Payment Solutions 105

Payment Solutions Merchant Services Systems Review SaaS Payments 105

User Pilot

FEBRUARY 25, 2024

From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. TL;DR Funnel analysis helps map out all the steps website visitors and in-app users take to achieve conversion goals , like signing up for your tool or completing the onboarding process. Activation funnel.

SaaS Payments 105

SaaS Payments Payment Services Payment Methods Payment Solutions 105

FastSpring

NOVEMBER 9, 2023

Looking to join SaaS founders and tech enthusiasts who are discussing the most innovative trends for SaaS companies? If so, join FastSpring at the SaaS North November 15-16th! Since 2016, SaaS North has been recognized as THE Canadian hub for rapidly-scaling SaaS founders and their teams.

Merchant Services 151

Merchant Services SaaS Payments Payment Methods Payment Services 151

SaaStr

MARCH 8, 2024

VCs often enable these models. Blitz scaling. SaaS + hardware, SaaS + payments, etc. But they often have much lower gross margins than pure software. So be extra careful here — you have to be even more efficient than pure SaaS. And High Burn. The big D2C failures are prime examples.

Churn 228

Churn Startup SaaS Payments Venture Capital 228

SaaStr

AUGUST 24, 2022

Of course, their margins are lower than a pure software play (more on that below). Toast isn’t accelerating the way some SaaS leaders are, but still, 59% growth at $800m in ARR is something a few years back we would never have thought possible. #2. As the brand scales, they get more of a boost from inbound. #5.

SaaS Payments 289

SaaS Payments Scale SMB Payment Solutions 289

SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Intercom, Inc.

DECEMBER 31, 2019

Putting narrative order on the past decade, a 10-year-period that has somehow remained stubbornly nameless, is quite the challenge, but it’s impossible to make sense of the 2010s without understanding the role of software. The scale is extraordinary. Rise of mobile. There are about 3.2

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

User Pilot

APRIL 29, 2024

TL;DR Segmentation is a process of grouping customers by shared characteristics. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. Behavioral segmentation organizes consumers based on their interactions with products and brands.

Payment Solutions 104

Payment Solutions SaaS Payments Payment Methods Payments 104

Frontegg

MAY 27, 2021

Product-Led Growth (PLG) is a consumer-centric scaling, conversion, and retention philosophy that uses the product itself as the primary growth driver. The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. Also, no PLG strategy can work with traditional SaaS indicators. 1 Intercom.

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

How To Buy Saas

MARCH 23, 2024

CRM software helps sales and service teams to satisfy and retain customers easily. There are two popular brands used in the CRM and customer service space – Zendesk vs Freshdesk. In this article, we’ll discuss and compare these CRM solutions. What is customer relationship management (CRM) software?

Payment Solutions 52

Payment Solutions Payments SaaS Payments Scale 52

SaaStr

NOVEMBER 3, 2023

Toast is the latest SaaS leader to get much more efficient in the past 12-18 months, along with monday.com, HubSpot, MongoDB, and many others. It’s not only rare(r) to see such explosive growth by a SaaS company, but to also watch Jonathan’s exciting career growth at the more senior levels within a hyper-growth company.

Payment Methods 192

Payment Methods Acquisition Scale Payments 192

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). gym memberships, monthly food clubs, or remote accounting services). Fraud prevention and chargebacks. FastSpring.

Payments 93

Payments Payment Features Payment Methods Payment Services 93

SaaStr

NOVEMBER 21, 2022

An ICP aligns your product, sales, marketing, service, and executive teams to all focus on your highest-value accounts. Brex then scaled its payments business quickly. Then, it built an entire ecosystem around it, soon launching Shopify payments, an embedded payment tool that quickly became the largest piece of the business.

Payments 181

Payments Payment Methods Embedded Payments Scale 181

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In Casey’s last essay, he covered the differences between regular SaaS companies and SaaS-like Networks. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

SaaStr

JANUARY 6, 2021

We also recommend diving into some of our top articles on how to succeed during the interview process and your first few months once you’ve gotten the job including: How to Succeed as a First-Time VP of Sales. CTO.ai , a low code developer operations solution, is hiring for their first VP of Sales to take them out of beta and into the market.

Sales Hiring 323

Sales Hiring Scale Payment Solutions Payments 323

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. FastSpring automatically changes the language, currencies, and payment methods of the checkout experience based on where a customer is located. Why Localize Incrementally [1.5

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. Cons for Businesses Using Recurring Billing Does SaaS Have to Be Recurring?

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

SaaStr

MARCH 31, 2022

This episode is an excerpt from a session at SaaStr Scale. What you’ll see in that cloud spend box is actually Gartner’s 2020 estimate for infrastructure as a service spending for companies, which was $50 billion. million subscriptions transacted and Google’s marketplace has seen 3X growth in SaaS sales.

Scale 196

Scale Marketplace as a Service Cloud SaaS Payments 196

User Pilot

OCTOBER 17, 2023

Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Analyzing customer service data to identify common issues and queries among new users.

Payment Methods 103

Payment Methods Payment Solutions SaaS Payments Payment Services 103

SaaStr

MARCH 26, 2019

Formerly a senior leader at Google, Claire Hughes Johnson is now Chief Operating Officer at Stripe, where she’s helped guide the online payments firm through rapid growth. Stripe today has more than 1,400 employees and processes billions of dollars for millions of users worldwide. Manual processes first. Dare I say SaaS.

Scale 157

Scale Payment Services Payment Methods Scaling 157

Stax

MARCH 19, 2024

Business owners are increasingly showing an overwhelming preference for SaaS platforms with embedded payment capabilities as part of their offerings. Manual payment processing and disconnected software and payment solutions are dying out, and research by Sifted shows that the integrated financial services market will grow to $3.6

Payments 88

Payments Payment Services Payment Methods SaaS Payments 88

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. But how does user adoption impact your business?

SaaS Payments 97

SaaS Payments Strategy Payment Solutions SaaS 97

FastSpring

JULY 25, 2019

One question that gets asked frequently, is when online businesses should consider switching from accepting payments through a payment solution like PayPal and transitioning over to a comprehensive ecommerce platform. For some businesses and online merchants, PayPal may be the payment method of choice and that’s totally fine!

Payment Methods 60

Payment Methods Merchant Services Payment Services PayPal 60

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. But how does user adoption impact your business?

SaaS Payments 91

SaaS Payments Strategy Payment Solutions SaaS 91

SaaStr

JULY 9, 2019

Join Anish Shivdasani, CEO of Giraffe, as he provides unique African experiences learned from scaling to 1M users. More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. Want to see more content like this? How’s it guys?

Scale 164

Scale Sales Recruiting Scaling SaaS Payments 164

User Pilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Let’s dive in!

AI Search 98

AI Search AI Payment Solutions ChatGPT 98

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. These are defined as follows: Voluntary churn: This type occurs when a customer chooses to unsubscribe from your product or service. It might be that your customers are having problems with bugs in your software or an important feature they’d like to see missing.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

OPEXEngine

NOVEMBER 8, 2022

Usually, customer churn rate is every SaaS company’s worst enemy. These are defined as follows: Voluntary churn: This type occurs when a customer chooses to unsubscribe from your product or service. It might be that your customers are having problems with bugs in your software or an important feature they’d like to see missing.

SaaS Payments 52

SaaS Payments Finance Churn Payment Services 52

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

How To Buy Saas

MAY 2, 2024

So if you are looking for the best WhatsApp marketing software for your business, you must always explore and research all the options before you invest your hard-earned money. Interakt is an affordable and user-friendly WhatsApp API provider that offers top-notch marketing services.

Engagement 40

Engagement Payments Payment Solutions Payment Methods 40

How To Buy Saas

APRIL 10, 2024

These automated systems enhance business-customer interactions with prompt deliveries and effective responses, contributing to business growth. It is one of the WhatsApp marketing software that empowers you with a wide range of features, including the chatbot. Enables you with bulk contact list storage. Enable bulk messaging.

Payment Services 40

Payment Services SaaS Payments Payment Methods Payments 40

OPEXEngine

MAY 18, 2021

We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

User Pilot

AUGUST 10, 2023

It’s best to send transactional NPS surveys: During the onboarding process to get insights into the customer experience. Upon a customer service call to measure customer satisfaction with the help received. Relational NPS surveys are designed to gather information on the health of your brand identity and customer relationships.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97