Intercom, Inc.

DECEMBER 31, 2019

What was perhaps less predictable was the ensuing prevalence of the subscription-based business model. And that changes a lot: how we think about marketing, how we think about what our product is and how we think about what customer success actually is…This shift moves us from brand promiscuity to brand loyalty.”.

Payment Solutions 259

Payment Solutions Payment Methods Software SaaS Payments 259

Neil Patel

DECEMBER 12, 2020

Do you want to start a blog to share your extensive knowledge and thought leadership with the world? When thinking about how to present your portfolio or brand, this is the site builder criteria you most want to pay attention to. That’s the first and most important question you want to ask yourself when choosing a site builder.

Payment Methods 145

Payment Methods Payments Payment Services Payment Solutions 145

Sales Enablement, SaaS and Growth

MARCH 23, 2020

Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Brand equity. Subscription business model. One of the Amazon Leadership Principles , “Have Backbone; Disagree and Commit” does just that. Customer data. Economies of scale.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

User Pilot

NOVEMBER 27, 2023

You can do this by using automated churn surveys to capture the reasons why customers are leaving or canceling their subscriptions/contracts with your company. It aims to turn new users into brand advocates that attract other users, thus, creating a growth loop that reduces customer acquisition costs.

Scale 90

Scale Acquisition Strategy Retention 90

Sales Hacker

OCTOBER 7, 2021

You can also build your brand as part of this project and remove any alleged “imposter syndrome” (which many men have too, but it isn’t talked about as much). Bringing Sales & Leadership with Heart and Ladies Happy Hour to the sales community. You can take more risks. Your sales career project has ups and downs.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaStr

JULY 22, 2020

One is two thirds enterprise, one third consumer, some healthcare as well now, and I would say, over the last few months, we have still continued with the same areas that we were excited about before so very much in marketplaces and consumer subscription and SAS. For Instacart is very cleverly done is they have a subscription plan.

Venture Capital 224

Venture Capital Investment Travel Marketplace as a Service 224

Andreessen Horowitz

MARCH 20, 2024

In the same way that globalization can be a substitute for automation, social networking is, you know, like letting people access everyone else in the world for entertainment, for fun, for communication, for whatever you want to do. But it’s a real problem for the incumbent, because they can’t compromise their brand.

AI Search 144

AI Search AI Artificial Intelligence Scale 144