SaaStr

NOVEMBER 21, 2022

Joined by Katie Wickham, Payrix’s Director of Marketing, Butler shares essential tips on accelerating your business to $100 million ARR and beyond. . Understanding your ICP is a foundational and organization-wide decision because it impacts your downstream sales and marketing efforts. . Brex then scaled its payments business quickly.

Payments 190

Payments Payment Methods Embedded Payments Scale 190

User Pilot

APRIL 29, 2024

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal.

SaaS Payments 80

SaaS Payments Business SaaS Payment Solutions 80

User Pilot

APRIL 29, 2024

TL;DR Segmentation is a process of grouping customers by shared characteristics. A market segmentation survey is a market research tool. Customer segmentation enables teams to better understand customer needs and pain points and deliver personalized product experiences t o accommodate them. What is a segmentation survey?

Payment Solutions 90

Payment Solutions SaaS Payments Payment Methods Payments 90

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. But marketing is only one of the reasons we’re doing this. We provide a service; you make money; repeat on autopilot.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

SaaStock

JANUARY 25, 2019

The Latin American SaaS landscape is hustling and bustling, having seen more IPOs in the last 6 months than the previous 20 years combined. We will gather 300 leading SaaS founders, executives and investors for three days packed with opportunities and rich exchange of knowledge to push the whole ecosystem forward. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

FastSpring

FEBRUARY 15, 2024

Steep fees from platforms like the Apple App Store and Google Play can understandably cause game developers and app creators to look beyond the convenience and ubiquity of traditional app marketplaces, but restrictions from the platform providers have made it difficult. App stores also make it easy for app developers to distribute their apps.

Payment Methods 126

Payment Methods Payment Solutions Merchant Services Payment Services 126

FastSpring

DECEMBER 8, 2022

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. You can even put ads in market, linking to your existing site without localizing anything else, and get a really accurate view of inventory and interests. Why Localize Incrementally [1.5

Payment Methods 78

Payment Methods Payment Solutions SaaS Payments Software Review 78

User Pilot

DECEMBER 19, 2023

SaaS account management. With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth.

SaaS Payments 86

SaaS Payments Management Customer Lifetime Value SaaS 86

Casey Accidental

OCTOBER 20, 2020

Casey’s first sequencing business models essay talked about the transition from a SaaS business model to marketplace business model, and why it’s so difficult. In Casey’s last essay, he covered the differences between regular SaaS companies and SaaS-like Networks. This essay is a collaboration with Gilad Horev.

Marketplace as a Service 141

Marketplace as a Service Business Model SaaS Payments Payments 141

FastSpring

MARCH 16, 2023

The Swiss-based SaaS company now helps governments, enterprises, and SMBs in over 120 countries by providing maps API for web and mobile developers. Maybe the documentation for developers is great, but they’d like to be sold to by a salesperson that speaks their language.” This will make your partners’ jobs a lot easier.

Payment Methods 144

Payment Methods Payments SaaS Payments Social Media 144

OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. SaaS companies will evolve their products and messaging to support a fluid hybrid working model—office/home.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments?

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

Baremetrics

AUGUST 30, 2021

These are very important questions to be asking, and show that we’ve gotten wise to some of the more questionable marketing tactics and business practices we’ve been subjected to over the decades. Unfortunately, this also means that our guard is up even when it comes to being sold a product or service that can actually help us.

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98

Buffer Resources

JANUARY 15, 2024

With Google promising to prioritize "helpful content" going into 2024 and studies showing that as little as 5 percent of all content assets generate 90 percent of customer engagement, helpful, engaging B2B content is a north star B2B marketing teams must strive for. Interview them. Learn their language. Listen intently. "  2.

B2B 111

B2B Technical Advisors SaaS Payments Underperforming Technical Team 111

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” History of the subscription pricing model: From newspapers to the rise of SaaS subscription. Key finding?

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

Incredo

NOVEMBER 21, 2019

Our today’s topic somehow evolves around this concept because we are going to write and talk about affiliate marketing. Precisely – about SaaS affiliate programs… SaaS partner programs entice both software providers and affiliate partners for various reasons: 1) SaaS products are usually low-cost.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. SMM SaaS Company Overview & Market Dynamics. SMM SaaS Company Overview & Market Dynamics.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. Across markets, companies were “taking big data sets and visualizing them in interesting ways to create user experiences.” We started talking about, what is the ethos of the brand?

Payment Methods 124

Payment Methods Marketing Payments SaaS Payments 124

Subscription Flow

NOVEMBER 17, 2023

Now more than ever, it is crucial for businesses to invest in SaaS customer journey in this era of the complete overhaul of the digital world. The more expensive and time-consuming inbound marketing has supplanted outbound marketing in the marketing world. What is SaaS customer journey?

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52

SaaStr

JANUARY 6, 2021

Add all of these considerations to an already competitive job market, and the search may seem insurmountable. Take heart, with the stock market still performing well into 2021 and vaccines beginning distribution across the United States, things are looking up. 10 Rules to Being a VP of Sales in a Startup. More on this opportunity here.

Sales Hiring 325

Sales Hiring Scale Payment Solutions Payments 325

FastSpring

FEBRUARY 8, 2023

In this guide, we compare six Recurly competitors and alternatives according to several categories: Subscription management and recurring billing Checkout Global payment processing Reporting and analytics Pricing Customer reviews We’ll start with a deep dive into FastSpring — our end-to-end payment solution (i.e.,

Payment Services 78

Payment Services Payments Payment Methods Merchant Services 78

User Pilot

FEBRUARY 22, 2024

Provide great customer service to improve customer experience and make your products stand out. Its goal is to ensure customers are satisfied with a company's products and services, become repeat buyers, and not switch to a competitor. Why is retaining customers important in SaaS? Source: ExplodingTopics.

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

Baremetrics

OCTOBER 10, 2021

Inbound marketing is the process of getting potential clients to find your company. Both of these tasks can rely on content marketing , for example events, podcasts, blogs, and social media posts. Whatever marketing strategy you choose, use Baremetrics to monitor your sales data. Table of Contents.

Payments 98

Payments Payment Methods Payment Solutions Marketing 98

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. But how does user adoption impact your business?

SaaS Payments 84

SaaS Payments Strategy Payment Solutions SaaS 84

FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). gym memberships, monthly food clubs, or remote accounting services). Fraud prevention and chargebacks. FastSpring.

Payments 86

Payments Payment Features Payment Methods Payment Services 86

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. B2B customer journey touchpoints are occasions when business customers interact with a brand. Customer service. Customer success.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

User Pilot

JUNE 20, 2023

It is also one of the central goals of the user experience design process. TL;DR User trust is a form of faith users have that your product or service will match their needs without compromise. Performing usability tests at different phases of your design process to help you identify and fix design problems.

Payment Methods 94

Payment Methods SaaS Payments Strategy Payment Services 94

Stax

FEBRUARY 15, 2024

FIS Global reports that in Norway, Sweden, and other Scandinavian countries, more than 90% of transactions processed at point-of-sale (POS) in 2023 were cashless. The writing on the wall is clear—businesses need to start accepting digital payments and software providers need to start offering payment services one way or another.

Payment Services 88

Payment Services Merchant Services SaaS Payments Payment Methods 88

User Pilot

OCTOBER 17, 2023

There are nine types of customer insights you can collect, and they include: Market research data to identify gaps, competitive advantages, growth areas , and, most importantly, the needs of your customers. Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends.

Payment Methods 87

Payment Methods Payment Solutions SaaS Payments Payment Services 87

User Pilot

FEBRUARY 21, 2023

User adoption is essential for B2B SaaS companies, as it helps customers to learn about your product, adopt features , stick around, and nurture product growth. There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. But how does user adoption impact your business?

SaaS Payments 69

SaaS Payments Strategy Payment Solutions SaaS 69

How To Buy Saas

APRIL 5, 2024

In the age of digital transformation and fierce competition, e-commerce companies must optimize their business processes and improve efficiency. Reasons for High Bounce Rates Seo With David takes a detailed look at the numerous possible reasons for high bounce rates in their research: A complicated or inconvenient checkout process.

Benchmarks 40

Benchmarks Payment Methods Payment Services Payments 40

How To Buy Saas

APRIL 10, 2024

It is one of the WhatsApp marketing software that empowers you with a wide range of features, including the chatbot. Enables you with bulk contact list storage. Enable bulk messaging. Pros and Cons Positive Streamlines communication processes, automating the tasks effectively. Top 7 best WhatsApp chatbot tools 1.

Payment Services 40

Payment Services SaaS Payments Payment Methods Payments 40

User Pilot

APRIL 30, 2024

There are many SaaS products , but knowing that, how do you choose the best? This article will look at the most successful SaaS companies, so you can decide if you want to invest in them for your business. TL;DR A SaaS product delivers software remotely, reducing the need for local installation, maintenance, and updates.

SaaS Payments 88

SaaS Payments Payment Services Payment Methods Payment Solutions 88

Natalia Luneva

JANUARY 13, 2021

Existing customer renewal is a high priority for 59% of SaaS companies and a medium priority for 27%. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

Buffer Resources

JANUARY 15, 2024

With Google promising to prioritize "helpful content" going into 2024 and studies showing that as little as 5 percent of all content assets generate 90 percent of customer engagement, helpful, engaging B2B content is a north star B2B marketing teams must strive for. Interview them. Learn their language. Listen intently. "  2.

B2B 55

B2B Technical Advisors SaaS Payments Underperforming Technical Team 55

ProfitWell

APRIL 1, 2020

White-labeling services for SaaS products have become very popular over the past decade. When done correctly, an entire brand can be built around a SaaS white-label product, but you’ll need to price it correctly in order to maximize revenue. What are white-label SaaS products? 4 common white-label SaaS products.

Payment Solutions 59

Payment Solutions SaaS Payments Payments Payment Services 59

OpenView Labs

NOVEMBER 30, 2021

And there’s more and more bifurcation between the ‘haves’ – the fast growers – and the ‘have nots’ of SaaS than ever before. For marketing: Insert a screenshot of the Enterprise Value vs. Growth Rate chart from the GoingClear report]. The new data reveals a similar picture for private SaaS startups. .

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80