Baremetrics

JULY 7, 2021

For SaaS companies, success depends highly on using key metrics to track financial growth and enhance visibility into all the key performance indicators. Another major interest is comparing one's growth and performance with other companies in similar SaaS niches. All the data your startup needs 1 What are SaaS financial Benchmarks?

Benchmarks 105

Benchmarks SaaS Payments SaaS Payments 105

Baremetrics

OCTOBER 9, 2021

While Stripe is indispensable for the average online business, providing many different tools, reports, and customizations that power online payment processing , when it comes to finding the billing history for Stripe customers, things are needlessly complicated. Stripe is a fully integrated suite of payment products.

Payment Services 98

Payment Services SaaS Payments Payment Methods Payments 98

User Pilot

APRIL 29, 2024

Mastering SaaS renewals’ best practices can transform a routine administrative task into a strategic opportunity to drive customer success and propel your business toward sustainable growth. TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal.

SaaS Payments 102

SaaS Payments Business SaaS Payment Solutions 102

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. More established professionals and businesses (less students and early-stage startups). That includes: A global focus.

SaaS Payments 146

SaaS Payments Payment Solutions Merchant Services Software Review 146

Baremetrics

AUGUST 6, 2021

Stripe is a payment processing company but is also used to create reports. Close to 2 million websites use Stripe reports and the company holds a 18.54% market share in the payments processing category. Of course, media buzz alone shouldn’t convince you to use Stripe (or any other reporting and analytics platform).

Payment Services 98

Payment Services Payments SaaS Payments Payment Methods 98

Baremetrics

SEPTEMBER 9, 2021

When discussing the financial metrics for a SaaS company, revenue vs. profit is among the most common comparisons encountered. When a SaaS product or service has been developed, tracking the ROI (return on investment) involves always keeping revenue vs. profit at the top of mind. What is revenue?

Payments 103

Payments Revenue Payment Services SaaS Payments 103

Baremetrics

AUGUST 24, 2021

Arguably the most beautiful aspect of SaaS or subscription based businesses is the recurring revenue that comes with them. As a business owner or founder, you worry far less about how much cash is in the bank with the predictability that Monthly Recurring Revenue (MRR) brings.

Subscription 97

Subscription Payment Features Software Review Payments 97

ChurnZero

AUGUST 14, 2020

Using third-party integrations to bring company-wide customer data into a central hub that’s designed to automate and optimize a Customer Success Manager’s output is when Customer Success really becomes a force to be reckoned with. What are the benefits of integrating with Customer Success software? Subscription Billing Software.

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Baremetrics

JULY 30, 2021

Chargebee is a company that offers a wide range of features and toutes itself as the leader in subscription billing management. Within their platform, users can manage various aspects of their online customers such as subscription, recurring billing, invoicing, payments, accounting, taxes, and more.

Systems Review 52

Systems Review Technical Review Payment Features Payments 52

User Pilot

FEBRUARY 7, 2024

Your SaaS product’s free trial conversion rate is one of the most important growth metrics to track. That’s because an integral component of the product-led growth strategy is your ability to convert a free trial user into a paying customer. The average conversion rate for SaaS companies varies between 18.6%

SaaS Payments 52

SaaS Payments Payments Payment Solutions Scale 52

Chart Mogul

JUNE 24, 2021

Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. The same could also be true for your SaaS business. In our B2B SaaS Pricing Masterclass , we detail the importance of SaaS pricing and how to get it right for your audience.

Pricing 128

Pricing SaaS Payments Payments Payment Features 128

User Pilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. What is the SaaS conversion rate?

SaaS Payments 105

SaaS Payments Payment Methods Payment Solutions Payments 105

FastSpring

FEBRUARY 6, 2019

Cell phone and cable companies are famous for tacking on extra fees—helping to earn them the distinction as one of the industries with poor customer satisfaction and customer service score. This way you can avoid disappointing your customers or worse, catching them off guard with additional charges and causing them to abandon your service.

Payment Features 75

Payment Features Payment Solutions Subscription Pricing 75

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. At OPEXEngine, we pull apart the different nuances of each business model to make sure we are benchmarking companies correctly. In addition, it affects cash flow.

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

CustomerSuccessBox

OCTOBER 21, 2021

Customer Success has become a must for every SaaS business with the advent of the subscription economy. The success of your business goes hand in hand with the success of your customer. For so many years, SaaS has focused so strongly on the acquisition that they have been blind to other aspects of the customer journey.

Payments 52

Payments Customer Success SaaS Payments Revenue 52

CustomerSuccessBox

APRIL 7, 2022

It’s undeniable that the SaaS model works differently and attracts revenue on a monthly or annual basis, unlike the on-premise software that deals with one-time payments. But with effective customer success, it’s possible to attain those extra gains from the SaaS revenue model. The benchmark of Net Retention Rate.

Customer Success 98

Customer Success Payments SaaS Payments Revenue 98

OPEXEngine

MAY 18, 2021

We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Touchpoints also include occasions when clients interact with your software app in a SaaS context. Customer service.

B2B 118

B2B Payment Methods Payments SaaS Payments 118

User Pilot

FEBRUARY 22, 2024

Customer retention can help you drive recurring revenue, reduce customer acquisition costs, and drive customer loyalty. Provide great customer service to improve customer experience and make your products stand out. Why is retaining customers important in SaaS? What is a good customer retention rate in SaaS?

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

ProfitWell

DECEMBER 9, 2019

From the rise of SaaS to the sudden glut of subscription boxes, the subscription business model has never been more popular. So much so that Gartner research predicts that in 2020, all new entrants to the software market and 80% of existing companies will offer some sort of subscription package. Do your research.

SaaS Payments 61

SaaS Payments Payment Services Subscription Payment Features 61

Baremetrics

SEPTEMBER 15, 2021

In SaaS, you need to calculate the growth rate for a handful of different metrics. For example, you need to calculate the growth rates for monthly recurring revenue (MRR), active customers, average revenue per user (ARPU), and more. What are the most important growth rates in SaaS? What is a Growth Rate?

SaaS Payments 81

SaaS Payments Payment Features SaaS Payments 81

Baremetrics

SEPTEMBER 15, 2021

For a SaaS business to survive, it needs to track its business data. For a SaaS business to thrive, it needs to deeply understand what the business metrics mean for the state of the business. Connect Baremetrics to your revenue sources and start seeing all of your revenue on a crystal-clear dashboard.

Payments 94

Payments Payment Solutions SaaS Payments PayPal 94

Baremetrics

FEBRUARY 15, 2021

Confused about customer churn vs. revenue churn? Revenue churn — the amount of revenue you've lost. Revenue churn = money lost. This article will cover everything you need to know about customer churn vs. revenue churn. What is Revenue Churn? How to Prevent Customer Churn and Revenue Churn Bottom Line.

Churn 105

Churn Payments Revenue SaaS Payments 105

User Pilot

JULY 18, 2023

TL;DR Customer churn is the rate at which users discontinue their subscription or stop using a particular product or service. Types of churn rates you should calculate: customer churn rate, revenue churn rate , and involuntary churn rate. Bad customer service. Monthly recurring revenue. Poor onboarding.

Churn 98

Churn Payments SaaS Payments Payment Solutions 98

Baremetrics

MARCH 15, 2021

Now let us have a look at the best business reporting solutions for SaaS businesses and how they can assist you in effective decision making. 1 Baremetrics 2 Zoho Analytics 3 Sisense 4 Holistics 5 Sprout Social 6 InfoSet 7 What makes Baremetrics Unique 8 Scaling Business Growth with Baremetrics Reporting Tools.

SaaS Payments 98

SaaS Payments Payment Methods Payment Solutions Payments 98

Baremetrics

APRIL 1, 2021

Managing performance metrics is crucial for SaaS and subscription businesses. This article compares two of the best platforms: Stripe vs. Baremetrics! For millions of subscription companies, Stripe has become the go-to tool for managing payments and subscribers. In this guide, we’ll break down the (friendly!)

SaaS Payments 59

SaaS Payments Payments Payment Services Metrics 59

BrightBack

JANUARY 17, 2022

Factor in the huge uptick in global demand for online subscriptions services that arose through the pandemic, and we see that succeeding at retention has never been more important, and becomes a key differentiator for those who do it.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

OPEXEngine

MARCH 15, 2022

In the first 10 years of the SaaS industry, US SaaS companies didn’t need to go overseas to build highly valuable companies. But that dynamic has changed in lockstep with the growth of the SaaS market. High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Source: OPEXEngine.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

Chargify

OCTOBER 21, 2020

As many leading companies know, customer subscription management isn’t a “set it and forget it” concept. It is important for businesses to constantly analyze the health of their subscription model to make sure it is truly working for their customers and their bottom line. Objectively Measuring Your Subscription Business.

Subscription 63

Subscription Payment Features Payment Services SaaS Payments 63

FastSpring

APRIL 16, 2019

The best thing about a subscription program is the reliable revenue it generates. The worst thing about it is that a healthy chunk of that “reliable” revenue is actually pretty unreliable. Customer churn happens when an existing customer stops doing business with you. Yes, we’re talking about churn. What is churn?

Payment Methods 73

Payment Methods Churn Subscription Payment Features 73

User Pilot

OCTOBER 5, 2023

Reducing the CAC payback period can help SaaS companies boost their financial performance and drive growth. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions. Let’s get right to it! What is CAC payback?

SaaS Payments 105

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 105

Chart Mogul

JUNE 24, 2021

Pricing localization is a strategy where you present the price of your SaaS differently depending on where the customer lives. The same could also be true for your SaaS business. In our B2B SaaS Pricing Masterclass , we detail the importance of SaaS pricing and how to get it right for your audience.

Pricing 52

Pricing SaaS Payments Payments Payment Features 52

OPEXEngine

FEBRUARY 1, 2022

When it comes to IPOs, 2021 was an excellent year for SaaS companies. Accelerated digital transformation across industries put SaaS companies firmly on the hypergrowth path. According to Gartner , the SaaS industry has grown from $35 billion in 2015 to $145 billion in 2021. Focus on a multi-year horizon.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

Baremetrics

JUNE 4, 2021

Here is a summary of the metrics you can get out of Baremetrics, as well as the tools that run right inside the platform. Revenue Metrics Monthly Recurring Revenue (MRR) You can track how much revenue you're pulling in on a monthly basis. Quick Ratio In SaaS, the Quick Ratio determines the growth rate of a company.

Metrics 98

Metrics Payments SaaS Payments Payment Services 98

Tom Tunguz

SEPTEMBER 21, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. All of the businesses we’ve looked at in the past have been purely SaaS businesses.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. Business to Consumer (B2C). SMM SaaS Company Overview & Market Dynamics. Enterprise.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Baremetrics

FEBRUARY 8, 2021

Net Dollar Retention (NDR) is an essential metric for growing SaaS businesses. Though lesser known, it provides deeper insights than Monthly Recurring Revenue (MRR) and Annual Run Rate (ARR). Many companies mistakenly only track these two benchmarks. In January, seven customers cancel subscriptions.

Retention 88

Retention SaaS Payments Payments Payment Services 88