Benchmarks Customer Lifetime Value Technical Review Underperforming Technical Team 
User Pilot
JANUARY 16, 2024
From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),
SaaSOptics
FEBRUARY 13, 2022
When transitioning to a SaaS model or developing a SaaS business, many companies utilize spreadsheets, disconnected systems, and other manual processes to manage their recurring revenue business. This is due to what’s known as performance obligations. It must be recognized over the duration of the subscription.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
ChurnZero
DECEMBER 21, 2022
20 quick insights on Customer Success and SaaS metrics – The audience chat was on fire during this webinar. Get Dave’s rapid-fire takes on whether startups should track customer lifetime value, if time to value is actually worth monitoring, how to comp both sales and CS on expansion, and much more.
User Pilot
MAY 12, 2024
Here are three scenarios where it makes sense to look for a Heap alternative : Your team lacks technical know-how – While it’s easy to install and configure Heap, navigating its features requires a bit of technical expertise. In other words, you don’t need a lot of technical knowledge or expertise. Pros of Heap?
OpenView Labs
MAY 20, 2019
That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage. They aren’t alone.
ProfitWell
MARCH 23, 2020
Calculating your customer churn rate requires counting customers. The total number of customers for a given time period isn’t easily defined because the number is subject to change due to new sign-ons and cancellations. However, for any given month, there are three types of customers: Those who signed up the prior month.
OpenView Labs
MAY 20, 2019
That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). Benchmarking data shows that it’s harder than ever for new SaaS companies to gain initial traction and reach the expansion stage. They aren’t alone.
Expert insights. Personalized for you.
105 
Let's personalize your content