User Pilot

SEPTEMBER 14, 2023

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.

Payment Methods 104

Payment Methods Payment Solutions Payment Services Payments 104

ProfitWell

NOVEMBER 8, 2019

Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans.

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

Totango

AUGUST 23, 2022

B2B Customer Journey Touchpoints: A Guide for CS Teams. B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy. Customer service. Tech support.

B2B 118

B2B Payment Methods Payments SaaS Payments 118

Totango

MAY 17, 2022

Wondering what is the best CRM for B2B sales? We’ll walk you through what customer relationship management B2B software is, what its benefits are, and a list of the top CRM companies, including the outstanding features and best uses for each. Use this guide to help you find the best B2B CRM for your business.

Payment Methods 82

Payment Methods B2B Payment Solutions Payments 82

Blulogix

FEBRUARY 25, 2024

The dynamic nature of subscription services, coupled with the global reach of digital platforms, introduces unique legal challenges that require careful attention and strategic planning. This may involve consulting with legal experts specialized in digital commerce and subscription services.

Payments 52

Payments Payment Services Artificial Intelligence Payment Features 52

Baremetrics

JUNE 27, 2021

Stripe is an online payment processing platform for Internet businesses, something like PayPal. While Stripe is a payment processing platform, both Profitwell and Baremetrics are strictly business metrics monitoring tools that integrate with Stripe to bring you more in-depth knowledge about your transactions. What is Stripe?

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

FastSpring

NOVEMBER 3, 2023

We’d love to chat with you in person! The 13th annual Austin Startup Week will take place November 6-10, 2023 with a week of engaging sessions, workshops, special events, and amazing speakers. We are proud sponsors of the B2B Scalability & Traction track. Schedule a demo now or at Austin Startup Week in person!

Merchant Services 88

Merchant Services Startup Payment Methods Payment Services 88

Neil Patel

APRIL 7, 2021

If your website isn’t hitting its goals, which ones should you pay attention to and work to improve? Referral visitors: These visitors click through a link to your site from somewhere else, whether that’s another website, a social media page, or somewhere else. Different types of traffic have different engagement levels.

Payment Methods 134

Payment Methods Metrics Payment Services Social Media 134

Subscription Flow

NOVEMBER 28, 2023

A major issue that arises, especially in the B2B SaaS business model, is how to break into the upmarket market as startups develop into scaleups that are primarily focused on increasing their market capitalization. This can be done through a variety of platforms, including social media, email marketing, online ads, and content marketing.

SaaS Payments 59

SaaS Payments Payments Business Model Payment Services 59

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? Their software automates tasks like invoicing; keeps track of filing, tax returns, and cash flow; and allows companies to easily see the entire financial picture of their business. Invoicing and ePay Tools.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. Smaller companies or niche publications looking for ease of use for handling their subscription operations will find its streamlined approach especially appealing.

Payment Services 85

Payment Services Payments Payment Solutions Payment Methods 85

Unbounce

SEPTEMBER 16, 2021

PPC is a method of digital advertising in which you aim to get your ads to rank as the highest result displayed for user searches, and you, as the advertiser, pay a fee each time it’s clicked. It can also appear on websites that have similar content and keywords to your business. Image courtesy of Bloomberg Wealth.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

FastSpring

MARCH 9, 2022

Question: What’s the most important page on a software website — other than the homepage? Because we have data from thousands of Saas and software websites. Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more.

SaaS Payments 143

SaaS Payments Pricing Payments Payment Methods 143

Blulogix

FEBRUARY 10, 2024

This comprehensive sequence, spanning from the initial quote to the final collection of cash, encapsulates the essence of customer engagement and revenue realization. Optimize Billing and Payment Options: Offer flexible billing cycles and a variety of payment methods to accommodate customer preferences.

Payments 52

Payments Payment Services Payment Solutions Payment Methods 52

Baremetrics

JULY 22, 2021

PayPal is a popular choice for online payment processing. This is why PayPal users love Baremetrics, the ultimate business analytics solution that helps SaaS and subscription businesses monitor and understand subscription data. It offers detailed information about any subscribed monthly payments that are outstanding.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

How To Buy Saas

JANUARY 12, 2022

There are a plethora of excellent scheduling tools available online that can assist organizations in more effectively arranging meetings and appointments. Pricing model: Free, Subscription. Pricing model: Subscription. Visit Website. Pricing model: Subscription. Visit Website. Pricing model: Subscription.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

User Pilot

JANUARY 27, 2023

So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates? In contrast, freemium requires no payments whatsoever but offers limited functionality. Use gamification to drive user engagement during the free trial. Do you prefer free plans or just free trials?

SaaS Payments 98

SaaS Payments B2B SaaS Payment Solutions 98

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I Set up a demo or try it out for yourself. Jump to video.

Scale 147

Scale Sales Payment Methods Merchant Services 147

BrightBack

JANUARY 17, 2022

billing, product, CRM, support), to deploy and test personalized user experiences that actually save customers, and to hire product managers with the time to run ongoing experiments, track results, and optimize at scale.

Payments 59

Payments Payment Methods Payment Features Payment Solutions 59

Blulogix

FEBRUARY 16, 2024

Streamlining Success: What is the Role of Automation in Customer Lifecycle Management for Recurring Revenue? Automation , in this context, emerges as a critical tool, enabling businesses to effectively manage customer relationships from initial engagement through to retention and beyond.

Payments 52

Payments Payment Services Revenue Management 52

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 109

Technical Review Systems Review Sales Recruiting AI Search 109

Totango

JULY 13, 2021

Tell people about your business, get them in the store, sell them things, then look for more customers. Setting foot in a physical store has become completely optional. The new customer-centered economy favors recurring revenue business models for B2B markets, while favoring and partial ownership or subscription models for B2C ones.

Customer Success 104

Customer Success Payment Methods Payments Payment Services 104

Blulogix

FEBRUARY 20, 2024

This blog post explores how technology underpins successful monetization strategies, transforming the way businesses approach subscription models, pricing, and customer engagement. Enabling Agile Monetization Through Advanced Platforms appeared first on BluLogix.

Payments 52

Payments Payment Services Artificial Intelligence Technology 52

ProfitWell

JUNE 15, 2020

Last week, MRR gain spiked to almost +16% because it was the beginning of the month and subscriptions renewed. Here are the main takeaways: Customers expect highly-personalized experiences and contextualized customer journeys. I found a resource that may help: The Quick Guide to Inventory Management for Ecommerce. Customer LTV.

Payment Methods 76

Payment Methods Merchant Services Payments Customer Lifetime Value 76

Incredo

NOVEMBER 21, 2019

Software to track analytics, transfer payments, manage inventory, create videos and for many other things. 5 Examples of Excellent SaaS Customer Referral Programs (+What Referral SaaS To Use) When a famous and influential person promotes your software among his/her followers, that’s influencer marketing.

SaaS Payments 139

SaaS Payments Payment Methods Merchant Services Sales Recruiting 139

FastSpring

DECEMBER 7, 2022

Chargebee is a robust subscription management platform. However, there are certain aspects of collecting recurring payments that you would still be responsible for when using Chargebee, such as: Connecting to payment gateways manually. Reconciling payments, fulfillment, refunds, etc. Zoho Subscriptions.

Payment Methods 145

Payment Methods Merchant Services Payment Services Payments 145

User Pilot

APRIL 30, 2024

Userpilot is a leading B2B product growth tool that excels at in-app engagement , product analytics, customer feedback collection, customer support, and integrations. Shopify enables product management, payment processing, and landing pages for seamless e-commerce operations and growth. You don’t handle maintenance or updates.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

User Pilot

FEBRUARY 5, 2024

You can calculate the free trial conversion rate by dividing the number of free trial users who upgrade to a paid subscription by the total number of trial users. For B2C opt-in trials, a 15% conversion rate is considered effective, while B2B targets should aim for 25%. Besides, anything above 30% is regarded as exceptional.

Payment Methods 52

Payment Methods Payment Solutions SaaS Payments Scale 52

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I love creating content on the platform, plus I’ve just launched a podcast for B2B marketers that I’m keen to, well, market.

Technical Review 63

Technical Review Systems Review Sales Recruiting AI Search 63

User Pilot

MARCH 31, 2023

In the B2B space, it’s a 25% conversion rate. The opt-in trial method provides full access for a limited timeframe without requiring credit card details. The opt-in trial method provides full access for a limited timeframe without requiring credit card details. Personalize the experience for each user persona.

Strategy 98

Strategy SaaS Payments Payment Solutions Payment Methods 98

ProfitWell

JULY 9, 2020

How is the B2B SaaS market trending? ??7 Your B2B SaaS Index is at +1,588 points—with overall growth increasing 0.86% over the last week. Zoom Video Communications Inc—in efforts to make its teleconferencing app more accessible—launched a hardware subscription service , currently available to US customers only. 7 day +0.86% | ??

Payment Methods 54

Payment Methods Scale SaaS Payments Payments 54

ProfitWell

NOVEMBER 15, 2019

Your subscription company should run like a well-oiled machine. There are hundreds of SaaS tools online that will help your business increase retention and decrease churn. Retain subscribed customers: Unlike other businesses, SaaS businesses rely on customers paying monthly or yearly for their subscription. Google Analytics.

Retention 56

Retention Pricing SaaS Payments Payment Methods 56

CustomerSuccessBox

APRIL 3, 2022

Emails are a direct line of communication with your customers, and if they are engaging, they can drive them to valuable material. Phone: xxxxxxxxx Live Chat: You can live chat from within the product (when available)Email: xxxxxxxxxx Cheers ! A great welcome email improves customer engagement and retention.

Customer Success 52

Customer Success SaaS Payments Payment Methods Payment Services 52

FastSpring

JANUARY 31, 2023

To help you choose between Stripe vs. Paddle vs. FastSpring, this guide compares: What areas of the payment lifecycle each one provides a solution for (e.g., payment processing, gathering and remitting taxes, and subscription management) and what additional software you’ll need to add to your tech stack. B2B digital invoicing.

Payment Services 136

Payment Services Payment Methods Merchant Services Payment Features 136

CustomerSuccessBox

OCTOBER 21, 2021

Customer Success has become a must for every SaaS business with the advent of the subscription economy. The subscription model has become the majority in the B2B SaaS industry. The difference between the ownership model and the subscription model is that you don’t purchase the product anymore.

Payments 52

Payments Customer Success SaaS Payments Revenue 52

ChurnZero

OCTOBER 5, 2022

This is a guest blog contributed by Emily Ryan, chief client officer at Valuize , a B2B consulting company that helps industry-leading technology organizations supercharge their customer lifecycle to drive best-in-class net dollar retention. Make your insights actionable for your team by consolidating them into an easy-to-digest scorecard.

Underperforming Technical Team 94

Underperforming Technical Team Payment Services Payment Methods Scale 94

Subscription Flow

NOVEMBER 17, 2023

In this blog, keeping these concerns and this specific context in mind, we will go over firstly an understanding of what SaaS customer journey is, see the specifics of B2B SaaS customer journey , before going over a short guide of steps to follow for the perfect Customer journey SaaS. What is SaaS customer journey?

SaaS Payments 52

SaaS Payments SaaS Payments Payment Services 52