Intercom, Inc.

JANUARY 12, 2021

This post is an adaptation of a talk I recently gave at the Amazon Web Services (AWS) community day event in Dublin about the technical strategies I’ve experienced that don’t work and the ones that have helped us to grow and scale at Intercom. At Intercom, we’ve found success running Lambda as glue code between AWS services.

Technical Review 269

Technical Review Scale multi-cloud Kubernetes Scaling 269

Intercom, Inc.

MARCH 16, 2022

“The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, and engineering work”. The secret to Intercom’s success in this realm is simple: years of consistent, careful, and multi-faceted cultural, organizational, systems and software engineering work.

Software Review 118

Software Review Technical Review Management Systems Review 118

Clouded Judgement

SEPTEMBER 19, 2023

Typical data lake storage solutions include AWS S3, Azure Data Lake Storage (ADLS), Google Cloud Storage (GCS) or Hadoop Distributed File System (HDFS). for Athena which charges in the manner) Audits and Data Quality: Iceberg brings a lot of software engineering best practices to data engineering.

Data 130

Data Government Scale GCP(Google Cloud Platform) 130

SaaStr

APRIL 30, 2022

That’s typically the AWS model, depending on how much space you take, service space, you will pay more. In the world where tech talent is so hard to find and to recruit, what are your software engineers spending their time on? So there’s the flat rate pricing that we’ve all experienced.

SaaS Payments 246

SaaS Payments Metrics Payment Methods Scale 246

Audacix

MAY 11, 2023

By combining these techniques, application vulnerability scanning tools can effectively uncover security gaps in an application, helping software engineering managers proactively address them before they are exploited by malicious actors. How often should I be using a vulnerability scanner on my web applications and APIs?

Underperforming Technical Team 52

Underperforming Technical Team Software Cloud Software Engineering 52

Sales Hacker

OCTOBER 7, 2021

With a background in advertising and publishing, startups and software sales along with executive events, Becky has diversified her network and her knowledge. When I am not working, I am lucky enough to spend time with my 3 kiddos (two human, one fur) exploring new cities and attending their sports events. Emmy Johnson.

Scale 137

Scale Sales Recruiting Sales Hiring VP of Engineering 137