Neil Patel

OCTOBER 5, 2020

But is it all bad? With this in mind, here’s a breakdown of everything you need to know about how technology affects communication with customers, plus how to use these developments to your advantage. As we make technological advances, new trends in communications emerge and often become the norm. Automate Communications.

Communication 145

Communication Technology Artificial Intelligence Social Media 145

Neil Patel

JANUARY 25, 2021

Your team is the very pulse of your business, which is why their skillset is the most crucial factor when it comes to choosing a software tool. Figure out the technical knowledge of your team. Do you have a team of engineers and data scientists who know programming languages like Python, SQL, and R? User Skillset.

Data Analysis 128

Data Analysis Software Data Scale 128

Chargify

AUGUST 17, 2017

To increase your NPS numbers, begin by looking at your previous NPS results and identifying trends among responses. NPS and raising NPS scores usually falls to your customer success team, but in times of stalled growth it is important for customer success to start at the executive level. If you aren’t, START NOW. Analyze lost deals.

Scale 53

Scale Sales Hiring Artificial Intelligence SaaS 53