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The 7 Best SaaS Analytics Software of 2021

User Pilot

FullStory’s AI and machine learning features make extracting accurate insights from your data much easier. The goal of product marketing is not only acquiring new users but also increasing account expansion , which is measured using ARPU. KPI #7: Customer Lifetime Value (CLV or LTV). KPI #6: Churn.

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Do your company a favor

ProfitWell

This report is a quick but mighty read, jam-packed with data and trends to help you optimize your DTC marketing strategies. Here are the main takeaways: Customers expect highly-personalized experiences and contextualized customer journeys. Customer LTV. Customer Acquisition Cost (CAC).

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What is Customer Segmentation in SaaS and How is it Useful?

SmartKarrot

How Can Customer Segmentation in SaaS be Useful For You? Customer segmentation identifies the correlation between your entire customer base and obtains the best-fit strategies for product marketing. SaaS customer segmentation is one considered of the best analytics practices for businesses.

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We Haven’t Hit Peak SaaS

Hitenism

The logical conclusion many are coming to is that because it’s a more efficient market, there’s less room for profit: Churn is higher because low switching costs make it easier for customers to leave. Bar is getting higher for hitting product/market fit in #SaaS. Hiten Shah (@hnshah) November 17, 2016.

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Has Your SaaS Hit A Growth Ceiling? 12 Ways To Reignite Growth

Chargify

Note: For the purposes of this specific post, the tactics presented are targeted to established SaaS companies that have already verified product/market fit and experienced initial traction. If your SaaS startup isn’t there yet, you should read Finding Product/Market Fit: When To Stand Firm & When To Pivot first.

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What Is Customer Analytics, Why It Matters, and How It Works

SmartKarrot

Apart from the above business-related data, you can also analyze the customer’s personal information like their job profile, their age, sex, marital status, location, etc. There are many tools like Google Cloud ML Engine or BigML, that can help you create a predictive model.

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What Is Customer Analytics, Why It Matters, and How It Works

SmartKarrot

Apart from the above business-related data, you can also analyze the customer’s personal information like their job profile, their age, sex, marital status, location, etc. There are many tools like Google Cloud ML Engine or BigML, that can help you create a predictive model.