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PODCAST 146: Why Following Your Passion Is Bad Advice (and what the good advice is) with Callie Moriarty

Sales Hacker

Guided selling with Revenue Grid allows you to guide reps step-by-step through every deal, reducing guesswork and increasing consistency so your teams have the best odds with every opportunity in the pipeline. See how you can put your sales teams in the best position to win now at revenuegrid.com/saleshacker. Callie Moriarty: Hi Sam.

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Cognota’s Ryan Austin on Creating an Entire Category (LearnOps)

FastSpring

Ryan Austin had VP-level experience in training when he decided to start a consulting business to help enterprise-level companies with their corporate learning and development initiatives. Ryan and his team noticed so many inefficiencies across the L&D workflows. “It There are now over 150 enterprise companies using the platform.

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How Technology Affects Communication

Neil Patel

But is it all bad? With this in mind, here’s a breakdown of everything you need to know about how technology affects communication with customers, plus how to use these developments to your advantage. You can do this by carrying out surveys or gaining insights from your sales and customer support teams.

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How to Optimize Your Business’ Contribution Margin Ratio

Neil Patel

In this article, we’ll cover how to calculate it, what it means, and how to improve it. This will happen when your business develops a duplicatable system for driving in new business. It could be due to poor practices, new hires, or bad training procedures. What Is the Contribution Margin Ratio?

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To Manage a Call Center Efficiently see what Employees Really Think

Upscope

A couple of them our team did. In another article I saw a management directive not to put people on hold. This is so trIue because I'm currently working at a call center and feel trapped, emotionally unstable, weak , I'm driving myself crazy and I don't want to talk to anyone. What can we learn from this? Where I found my niche.

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Drata’s CEO Adam Markowitz on creating a culture of cyber security

Intercom, Inc.

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

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The Best VoIP Phone Services (In-Depth Review)

Neil Patel

In this article, I cover how to choose the right service for your needs, the different types of VoIP services, and my top recommendations. And while some offer discounts if you have a large team, those prices can quickly add up and get expensive. So, carefully consider the additional forms of communication you need your team to have.