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Pricing Transformations In 2021

OpenView Labs

As we enter the post-pandemic economy and get used to the “new normal,” we’d like to look back on our 2020 predictions and share our thoughts on what’s in store for 2021. There are good resources on the OpenView and Ibbaka websites that remain relevant as we plan our pricing for 2021: Now Is the Time to Revisit Your Pricing by Kyle Poyar.

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Measurement: What SaaS platform builders need to know to prepare for growth, Part 3

CloudGeometry

In this blog series, we explore how these three dimensions figure into key technical recommendations which enable scale in pursuit of SaaS business growth. Part 3: Measurement One of the great breakthroughs of SaaS as a business strategy is in how it puts users and subscribers front and center of software development and keeps them there.

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Later’s Farhan Virji on adapting B2C support strategies for B2B teams

Intercom, Inc.

Working with both individuals and businesses, the team at Later needs to implement tactics from B2C and B2B to ensure they’re always providing the best experience for their users. But to kick us off, would you mind giving us a little bit of background about yourself, your 20 years of experience, and your background as a software developer?

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How to tell if your company has the right level of tech debt

OPEXEngine

Tech debt refers to issues in legacy code that slow the development process, impact developers’ efficiency and productivity, and negatively impact the quality of the final output. It often occurs when software developers and engineers take shortcuts, resulting in design flaws and code that’s harder to maintain than it needs to be.

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How to tell if your company has the right level of tech debt

OPEXEngine

Tech debt refers to issues in legacy code that slow the development process, impact developers’ efficiency and productivity, and negatively impact the quality of the final output. It often occurs when software developers and engineers take shortcuts, resulting in design flaws and code that’s harder to maintain than it needs to be.

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What is SAAS? Software As A Service Definition And Guide 2021

How To Buy Saas

Platform as a service or PASS is a solution offered by a vendor in which you get both software and hardware to use over the internet. These solutions are generally good for developers who are building new software or applications. These reasons are making saas popular among businesses. Why SaaS is the best business model?

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Norman Crowley on uncovering the business opportunities in tackling climate change

Intercom, Inc.

Adapting to remote work and eschewing business travel has forced a change – the events of the last year has already fundamentally changed how and where we do business. There’s opportunity in change, already this serial entrepreneur is looking at new business models born out of the current situation.