SaaStr

SEPTEMBER 20, 2023

SVB collapsed, market multiples are down, yet the IPO window is re-opening, and we have a platform shift to AI that’s exciting everybody. At the peak of bull market exuberance at the end of 2021, a 1% improvement in revenue growth had the same impact on valuations as a 6% improvement in free cash flow margin. Let’s find out.

Cloud 250

Cloud Payments Software Review Payment Solutions 250

SaaStr

OCTOBER 20, 2023

OpenAI’s Head of Sales, Aliisa Rosenthal, joined OpenAI a year and a half ago — before ChatGPT launched. In June 2020, they launched GPT3 — its first state-of-the-art large language model. A friend joined Jasper as president and asked her to run the sales team. AI is rapidly changing the way we work. They’re on a rocket ship.

ChatGPT 241

ChatGPT AI Search Scale Sales Hiring 241

SaaStr

SEPTEMBER 19, 2023

PST, Stephanie Opdam, Partner at Notion Capital, shares four business model changes that will allow SaaS companies to build resilience and staying power over time. This is where traditional SaaS methods like subscription pricing only, driving growth through headcount only, or a pure sales GTM strategy only live. Apple hasn’t done any.

Business Model 251

Business Model SaaS Payments Payments Headcount 251

FastSpring

SEPTEMBER 16, 2021

What makes a company choose one SaaS payment processing provider over another? But we wanted to hear directly from technical founders and software developers about what you look for in a SaaS payment processing service. Integrations? How does the provider protect against payment fraud? Is it the interface?

Payment Services 122

Payment Services SaaS Payments Merchant Services Payment Solutions 122

SaaStr

AUGUST 3, 2022

Zoom came out of 2020-2021 with SMBs no longer growing, but a huge boost in the enterprise. during peak Covid in Q3 2020. Payments still materially accelerating overall growth to 16%, and predicting revenue growth from payments and merchant solutions to more than double that of subscriptions and SaaS.

Payment Methods 227

Payment Methods Merchant Services SaaS Payments Payment Solutions 227

Buffer Resources

APRIL 10, 2024

Fast-forward a decade, and the landscape of creator monetization has changed completely.   Whether you have 3,000 or 300,000 followers, you can monetize your Instagram with the right strategy. And this might be where your next monetization idea comes from. Let’s get into it.

Payments 95

Payments Payment Methods Marketplace as a Service Payment Services 95

FastSpring

NOVEMBER 4, 2021

Hackers are getting more sophisticated, and one area they love to attack is the online checkout experience on eCommerce websites, making secure payment forms more important than ever. We heard a wide variety of responses, such as: Using an AVS (Address Verification Service) Tokenization Stacking payment gateways Using encrypted payments.

Payment Methods 115

Payment Methods Payment Services Merchant Services Payment Features 115

Stax

APRIL 18, 2024

With cashless now BEING king, credit and debit cards are the primary method for your customers to make payments. of consumer payments came through card payments. And electronic payments were at 14.2%, closing in on cash at 15.5%. Credit card and debit card payment processing fees apply to them all.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Solutions 88

FastSpring

MARCH 16, 2023

From 2015 to 2020, MapTiler doubled the number of countries where it has customers. Use Affiliates As Local Sales Partners MapTiler maintains developer documentation in English — and as the primary business language throughout the world, this works well for most of its users. This will make your partners’ jobs a lot easier.

Payment Methods 144

Payment Methods Payments SaaS Payments Social Media 144

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. More businesses will transition to a subscription model. billion in sales. What’s even more staggering is that online sales via smartphone are up 46% from 2018. Keep reading to find out more.

Payment Methods 81

Payment Methods Merchant Services Payment Services Payment Solutions 81

SaaStr

MARCH 19, 2019

Niall Wall, Box SVP of Business and Corporate Development alongside Vicki Lin, Stripe’s Head of Ecosystem and Cecilia Stallsmith, Slack’s Director of Platform Marketing discuss scaling your revenue via indirect channels and platform ecosystems. Join us for SaaStr Annual 2020. FULL TRANSCRIPT BELOW.

Payments 120

Payments Scale Scaling Revenue 120

Stax

APRIL 18, 2024

According to Forbes , “mobile payments are increasingly being used by U.S. Not only are there a number of ways your customers could be using their mobile devices to give payments, but you as a business owner could be leveraging mobile devices to accept them as well. What is mobile credit card processing?

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? And does it improve B2B sales too, or is it more just a B2C advantage? sales trends by month and quarter.

SaaS Payments 144

SaaS Payments Payment Solutions Software Review Merchant Services 144

FastSpring

JANUARY 19, 2023

NitroPack , a website performance optimization platform, has become one of the fastest-growing startups in CEE. Since it joined FastSpring in early 2020, the company has increased its revenue by 628% and is still growing fast. When NitroPack was first getting started, they used PayPal to accept and process payments. “It

Merchant Services 125

Merchant Services Payment Services Payments Payment Features 125

Intercom, Inc.

MARCH 10, 2022

The e-commerce landscape has grown exponentially since 2020, with experts predicting that the pandemic accelerated transformation of the digital space by up to five years. No, you don’t need to be psychic – maintaining a joyful CX is made easier with platforms like FullStory. not JUST when they’re at the checkout).

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

SaaStr

SEPTEMBER 22, 2021

Was $8 billion in secondary sale in November. Last April, the company slashed half its workforce as restaurant sales dropped 80% [link]. While its software has decent margins of 66%, software is only 10% of Toast’s total GAAP revenue. Wix just has more software revenue to blend the total margins higher.

Payment Methods 273

Payment Methods Payment Solutions Payments Cloud 273

Tom Tunguz

MARCH 28, 2021

in the same three year span, with a 3x jump between 2019 and 2020. In 2021, the business counted more than 8000 customers, with 1000 paying more than $100k and 89 paying more than $1m. Larger enterprise contracts imply longer contract terms and larger pre-payments, boosting these figures. The services gross margin is -19%.

Payment Services 359

Payment Services Metrics Payment Solutions Payments 359

Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? This guide serves as a comprehensive overview of the options available for SaaS businesses. Payment gateway.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

Casey Accidental

OCTOBER 27, 2020

In that essay , we also talked about how a more common route for a SaaS business is to become a platform. Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. The Types of Platforms. Integration Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

FastSpring

OCTOBER 21, 2020

FastSpring is committed to ensuring sellers are fully compliant with tax rules around the globe, and our upgraded tax engine supports thousands of product tax categories at more granular geographic levels to provide buyers around the globe with accurate sales tax and VAT. More information can be found here. This issue has now been fixed.

Payment Features 78

Payment Features Payment Services Payment Solutions Payments 78

FastSpring

DECEMBER 22, 2020

2020 was a year unlike any we’ve experienced before, that tested all of us in ways we couldn’t have imagined twelve months ago. Not only did our customers thrive in 2020, but they also did so at a record level. On average, our customers’ revenue grew by nearly 20% relative to 2019.

Payment Methods 91

Payment Methods Payment Services Payment Solutions Payments 91

OPEXEngine

APRIL 16, 2020

OPEXEngine fielded a second quick poll to the SaaS Finance community between April 2-April 14, 2020 – over 60 individual companies participated, ranging from companies with under 100 employees to companies with more than 5000 employees. For all other size ranges, 30 – 35% of companies are planning to change FY 2020 Sales Quotas.

Payments 52

Payments Payment Services Payment Solutions Benchmarks 52

FastSpring

JANUARY 29, 2021

Some of the updates to our platform include faster seller onboarding, support for more languages, and a play-by-play rundown of how we’ve made PSD2 compliance effortless for our sellers. Part of the beauty of our platform is that we take on all the merchant complexity related to global ecommerce.

Merchant Services 78

Merchant Services Payment Services Payment Methods compliance 78

FastSpring

DECEMBER 17, 2020

FastSpring Quotes allows you to create and manage quotes for your customers directly within the FastSpring App, enabling you to seamlessly process and collect payments for orders generated through your sales rep channel. VAT in Colombia – September 2020. VAT in United Arab Emirates – September 2020.

Merchant Services 78

Merchant Services Payment Methods Payment Features Payment Services 78

Chart Mogul

AUGUST 9, 2021

Their community management platform was born from CEO and electronic musician Benji Vaughan’s need to better engage his fans. Their community management platform was born from CEO and electronic musician Benji Vaughan’s need to better engage his fans. The Solution: integrated, reliable SaaS metrics in less than an hour.

Payment Solutions 88

Payment Solutions Payments Payment Methods Revenue 88

Neil Patel

JANUARY 1, 2021

Games as a Service acts as a continuous revenue service for developers, allowing them to break their reliance on the one-time purchase. Games as a Service allows video games to be monetized even after they are released and it has been proven to keep players more engaged longer. Games as a Service Payment Options.

Payments 122

Payments Payment Services Payment Methods Payment Solutions 122

Neil Patel

SEPTEMBER 21, 2021

BNPL allows consumers to split large purchases into several monthly payments, interest-free. percent of US consumers choosing the option as of July 2020. BNPL helps online retailers attract customers and increase revenue, which is why business leaders are taking note. Highlight Your BNPL Payment Option.

Payment Methods 134

Payment Methods Payments Merchant Services PayPal 134

FastSpring

FEBRUARY 8, 2024

Explore the Power of Changelog Integration in Our Documentation Navigating the Tax Landscape: Key Changes That Demand Your Attention in 2024 Quarterly B2B Onboarding Update: Your Complete Guide to Seamless Transactions! Changelog posts from 2015-2020 are available on the archived post located at the bottom of the changelog posts displayed.

Payment Methods 78

Payment Methods Customer Support Merchant Services Payments 78

Tom Tunguz

AUGUST 26, 2020

TTM Revenue, $M. Revenue Growth. At the time of IPO, Asana generates more revenue, $162M in revenue to Smartsheet’s $111M. Asana is also growing faster, 86% annual revenue growth vs. SmartSheet’s 66%. Asana generates about 2x the loss of SmartSheet as a percentage of revenue. Sales Efficiency.

Payment Solutions 363

Payment Solutions Payments Outsourced Development Payment Services 363

Casey Accidental

NOVEMBER 28, 2023

Eventually, the company needed to layer in new advertiser focused loops to monetize, but I’ll skip that detail for now. The company requires either new growth loops or new products to acquire, retain, or monetize better. The entirety of Pinterest for the first few years I was there was tuning these loops in one way or another.

Payments 63

Payments Scale Payment Methods Underperforming Technical Team 63

SaaStr

JULY 20, 2022

Weave started off as a dental ERP and comms platform (including VoIP / phone), and then expanded beyond that as it scaled. Weave has added payment processing to its services, and as part of that, use Stripe per a 3 year term agreement. #5. 907 employees at IPO, so about $150,000 revenue per employee.

SaaS Payments 244

SaaS Payments Scale Payment Methods Payments 244

FastSpring

MARCH 15, 2024

Todd recommends that game devs consider those larger platforms as part of a video game marketing strategy that includes multiple channels for selling games , but that they not rely solely on them. “The The first phase is focusing on your own community,” Todd explains, citing Discord as a great platform on which to do so.

Payment Methods 186

Payment Methods Marketplace as a Service Payment Solutions Payments 186

OpenView Labs

DECEMBER 21, 2020

Every year we ask the OpenView network to weigh in, and this time around many folks unsurprisingly made predictions around a trend most of us in SaaS had to adapt to (and, to be honest, are still figuring out) in 2020: remote work. The prevailing go-to-market structure for SaaS companies in the last decade is through an inside sales team.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

SaaStr

MAY 8, 2021

— Jason BeKind Lemkin (@jasonlk) September 4, 2020. Close say a $125k contract, even after a healthy sales commission, that’s $100k+ in the bank right now! bills, “payment terms”, and often, repeated follow-up. But getting paid in a simple ACH or credit card payment each month can be magical.

SaaS Payments 266

SaaS Payments Payment Services Scale Payments 266

Chart Mogul

MARCH 30, 2020

How do you manage the process of accepting money from your customers? Building your own billing system can be a world of pain, risk and complexity, so what options are out there for integrating a third party product? This guide serves as a comprehensive overview of the options available for SaaS businesses. Payment gateway.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Baremetrics

OCTOBER 21, 2021

This allows their team to focus on product, sales, and growth. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. UXPin is a code-based design tool that simplifies and unifies product development process by bringing code components to the design stage.

Payment Services 98

Payment Services SaaS Payments Payments Payment Solutions 98

SaaStr

APRIL 6, 2021

Growth fueled by the addition of transactional revenue, not SaaS revenues. Olo’s explosive growth in the past 24 months prior to IPO wasn’t fueled so much by its SaaS revenue, but by transaction revenue as part of orders. As last as 2018, 93% of Olo’s revenue was pure SaaS.

Merchant Services 250

Merchant Services SaaS Payments Payments Payment Services 250