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FastSpring Support: 2024 Q1 Updates From Customer Support

FastSpring

FastSpring provides an all-in-one payment platform for SaaS, software, and digital products businesses, including VAT and sales tax management, payment localization, and consumer support. Changelog posts from 2015-2020 are available on the archived post located at the bottom of the changelog posts displayed.

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The decade software ate the world

Intercom, Inc.

Here, we trace some of the biggest trends and stories in technology over the past decade, and try to find a narrative to make sense of it all. Apple survived the death of Steve Jobs in October 2011 under the thoughtful stewardship of Tim Cook, and continued to essentially be the iPhone company, while branching into wearables and services.

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Clouded Judgement 8.25.23 - The Ground Truth of the 10Y and Interest Rates

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. The R^2 of the median software multiple and 10Y rate going back to 2015 is 0.35. Snowflake / Consumption Trends This weeks post has been way more macro heavy than usual. Follow along to stay up to date!

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3 Essential Elements You Need to Know About Cross-Border Sales

FastSpring

From the moment they start viewing your products to the end of the checkout process, customers expect product descriptions in their native language, prices reflected in their local currency with any applicable taxes included, and a wide variety of accepted payment options to make paying for their products easier.

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Is it time for tiers?

ProfitWell

And Rent the Runway adds a new membership option to amp up its presence in the subscription clothing space. Listen wherever you get podcasts: Your top subscription news. We’ve had our eyes on Rent the Runway on the show before , as one of the more popular clothing subscriptions out there. They’re calling it Walmart+.

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SaaS: Is B2B Revenue Better than B2C?

FastSpring

We don’t have to look far to find examples of B2B SaaS companies that have found traction using a self-service or product-led motion. In fact, it’s telling that the number of publicly-traded PLG-led companies nearly quadrupled between 2015 and 2020. What does that mean exactly? How B2B and B2C Are Converging.

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Going beyond the subscription model

Chart Mogul

Subscription businesses are experimenting with hybrid billing models, mixing recurring revenue with one-time payments. In the enterprise software market, the move to a recurring revenue model is effectively complete. By 2020, all new entrants and 80% of historical vendors will offer subscription-based business models”.