article thumbnail

5 Interesting Learnings from UserTesting at $160,000,000 in ARR

SaaStr

While hardly the only vendor doing automated product insights, UserTesting has been doing it for quite a while (founded way back in 2007) and doing it well, with over 2,100 customers including many tech leaders. Stuck with per-seat pricing from 2007-2020, but added flex pricing in Q4′ 2020 — and quickly went to 20% of revenue.

Scale 226
article thumbnail

SaaStr’s Most Respected Leaders Awards 2019: The Top Ten

SaaStr

from 2007-2011 which eventually became Twitch. ” She also joined SaaStr’s podcast where she discussed growing Intercom from 350 to 600 people and here was her advice on two common scaling mistakes: “The first mistake is taking your eyes off the customer. His session focused on scaling an open culture.

Scale 160
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Veeva: The Biggest Vertical SaaS Success Story of All Time (Video + Transcript)

SaaStr

Jason : You came up with the crazy idea to start Veeva in 2007, just before the worst two years that we’ve experienced in the industry, ’08 and ’09. I had always done general software things, database software, mainframes, PeopleSoft, run that technology groups, Salesforce.com platform for everybody.

article thumbnail

A Look Back: Slack at $30,000,000 in ARR

SaaStr

It’s about scale and revenue. At a high level, why are things scaling faster than ever from your perspective? Things are scaling faster. Yammer certainly scaled faster than I scaled back in the day with EchoSign or Aaron when he was here, but the pace of Slack. It was early 2007 the iPhone was announced.

Scale 346
article thumbnail

How Clio grew from a lifestyle business to a legal tech juggernaut

Point Nine Land

How Clio grew from a lifestyle business into a legal tech juggernaut From bootstrapping growth to securing a $250 million funding round, Clio is a lesson in how to scale a company without abandoning its roots. Again, this was 2007. Salesforce was less than a decade old and cloud computing was still considered an emerging technology.

article thumbnail

Taking a $4B Company from Consumer to B2B with Pluralsight (Video + Transcript)

SaaStr

My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. And from about 2007 till 2010 we bootstrapped and built the first version of the Pluralsight you see today. We were succeeding at large scale.

B2B 133