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How to Think of R&D Spend

Andreessen Horowitz

Most growth-stage CEOs I work with know how to tell if they’re efficiently allocating capital in every part of their budget with one glaring exception: research and development (R&D). Focus on performance management of your product and engineering teams as early indicators for what R&D investments are working, and which aren’t.

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The Playbook to Scaling High-Performance Teams with Gusto COO Lexi Reese (Video + Transcript)

SaaStr

Lexi Reese, Gusto COO uses her 20+ years of experience to provide advice on building high performing teams using authenticity, empathy and logic. Lexi explains the importance of team trust, driver and passenger mindsets, and much more. So the time that I was at Google was 2007, so pre the 2008 recession. FULL TRANSCRIPT BELOW.

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10 free things SaaS companies can do to prosper during the COVID-19 pandemic

Audacix

When we're busy helping our teams, our customers, our neighbours, our families, it's easy to lose sight of the fact we also need to position our SaaS businesses to come out of this period stronger and ready to pounce on the opportunities that will present themselves. If you chose number 2, welcome to the club.

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How to Practice Gratitude (And Move Prospects Through the Pipeline Faster)

Sales Hacker

It’s no secret that between emails , voicemails , text messages, social media DMs, Slack, and Microsoft Teams, it’s difficult for us to reach deep connections and grow our professional relationships to broaden our books of business. Back in 2007, it used to take an average of 3.68 They develop stronger connections.

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7 Neuroscience Sales Tips That’ll Skyrocket Your Sales

Neil Patel

Make no mistake: You’re a product; and like any product, you have to successfully communicate the value of that product. No matter what product you’re offering for sale, do your best to connect with and communicate your core brand values to your prospects. The viral effect of bad customer service is alarming.

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These 6 hidden reasons explain why your outsourced software testing isn't working

Audacix

At the root of these frustrating and poor outcomes is a test automation service provider who was either out of their depth, unwilling to own up to failure and probably did not fully understand the customer's desired future state. How will we communicate? Phone, email and Slack are all relevant and useful modes of communication.

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How to Retain Employees For 10+ Years with Alf Ruppert

FastSpring

Our former Director of Content and Community spoke to Alf about managing a happy team, how he’s grown his company without external funding, the history of developing in the Mac ecosystem, and running a consulting and software business. And the problem was, I have no clue in software development. So I just had this idea.