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SaaStr Podcasts for the Week with PatientPop and Plaid — August 16, 2019

SaaStr

During his 5 years at PatientPop, Justin grew sales from $0 to $56m alongside the full build-out of the sales team. As a manager observing their team, what are signs that an individual is burning out? What actions and communications must they adopt to ensure that this feeling of culture over performance is accepted by the team?

Scale 139
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The Best Website Builders (In-Depth Review)

Neil Patel

Thought leadership – In many industries, it is useful for people of prominence to share their unique insights on a public platform. Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone. Who should use Wix?

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Engineering Customer Success Processes for Maximum Impact

Valuize Consulting

Perhaps it was fueled by all of the strategic expertise, funding and time required to develop a category-leading customer success strategy—one that transforms your company’s revenue retention and expansion metrics. Full buy-in from your executive leadership is also a must. How were your company’s customer success processes created?

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Evernote vs Onenote? Or High Time to Move to New-Age Playbooks?

SmartKarrot

Today’s super dynamic B2B environment mandates everyone in the leadership to be more innovative to get things done! It offers you a detailed account of the strengths, weaknesses, and value propositions of these digital superpowers. Microsoft launched OneNote in 2003, and it became a part of its Microsoft Office suite in 2007.

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PODCAST 90: Key Mistakes Companies Make while Building their Skills or Revenues w/ Justin Welsh

Sales Hacker

Justin helped build the sales team in ZocDoc. It’s all about how to build a great culture, how to think about incentivizing a team, how to help pull out a quota if you’re going to miss the number, and some creative things you can do to get there. Today on the show, we’ve got Justin Welsh.

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Congratulations, You’ve Created a Category. Now What?

Kellblog

Bad Fates That Can Befall Category Creators. Once you’ve created a category, what bad things can happen to it? Having contemplated the bad things that can happen to your category and reviewed some basic principles of categories, there is only one answer to the question: lead. Market your category leadership.

Scale 105
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What’s New at Automattic and WordPress with Co-founder and CEO Matt Mullenweg

SaaStr

SaaStr was created in 2012 to democratize learning and how to build B2B companies, and WordPress was started in 2003 to democratize publishing. WordPress is its own ecosystem, a vibrant community of hundreds of thousands of people who create add-ons, plugins, and develop sites. Then, in 2023, they moved into messaging.