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Customer Growth Game Changer: Totango Breaking Records and Rewriting the Rules for Customer Success

Totango

Brady would go on to lead the Patriots to 17 division titles, 13 AFC Championship Games, nine Super Bowl appearances, and six Super Bowl wins before transferring to the Tampa Bay Buccaneers in 2020 and leading that team to win its first Super Bowl title since 2003. This term applies to more than just athletes and sports, however.

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4 Ways for Leaders to Build Resilience

OpenView Labs

There is no leadership manual for dealing with a once-in-a-century global health emergency—no script to guide what you should say to team members, customers and stakeholders in your business. Right now, everyone’s leadership skills are being tested in ways we could have barely imagined three months ago.

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How Marketing Leaders Are Preparing for the Post-COVID Consumer

OpenView Labs

As a result, technology and service providers are faced with an entirely new set of priorities from their clients’ senior leadership teams. As the CMO of a global apparel company described, “Leadership teams are faced with a triple threat. Triple threat. Supply chain disruptions have made product availability unreliable at best.

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SaaStr Podcasts for the Week with PatientPop and Plaid — August 16, 2019

SaaStr

I graduated school in 2003 and my dad had been in sales for 41 years. And I jumped in in 2003, and to be very honest, for the first six years of my career, I sort of had this very meandering career where I moved from small town to small town. Justin Welsh: Yeah. I was really happy to get that from him. They got a great product.

Scale 136
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Engineering Customer Success Processes for Maximum Impact

Valuize Consulting

Lean has been used in Customer Service for almost two decades, as observed in 2003’s Harvard Business Review article “ The Lean Service Machine ” by Cynthia Karen Swank. Full buy-in from your executive leadership is also a must. Applying lean to the design of customer success processes is an evolution that has precedent.

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14 NPS Survey Best Practices For SaaS: How to Leverage NPS Surveys

User Pilot

NPS is a type of user survey developed in 2003 by Bain & Company. What the leadership board currently looks like. Offer incentives when asking people for surveys that will require an additional time commitment. Userpilot is a fantastic tool for collecting and analyzing NPS feedback. What is a Net Promoter Score (NPS) survey?

Scale 98
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The Best Website Builders (In-Depth Review)

Neil Patel

Thought leadership – In many industries, it is useful for people of prominence to share their unique insights on a public platform. The platform has come a long way since it launched in 2003 and is the most popular content management system on the web today. Typically, you need a place where you can showcase your talent.