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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

Less focus on venture capital or funding rounds. A truly supportive group, with no tolerance for disrespectful or unprofessional behavior. We have a diverse group of FastSpring experts in the community, not just end-user technical support specialists. That includes: A global focus. Professional moderation.

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The Top 5 Mistakes European Startups Make in US Expansion

Kellblog

While you might think saying “French” is an implicit boast about your company’s amazing engineers, the American buyer will wonder about technical support hours, language fluency of support staff, and the availability of resources in the local ecosystem.

Startup 139
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8 BIG RYG Speakers to Follow on Twitter

ChurnZero

Her expertise spans Account Management, Professional Services, Technical Support and Success Operations. Kristen and her team support clients by providing everything from single training sessions all the way to setting CS organizations from scratch.

Scale 69
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“Land, Expand, Explode: How to Win the Long-Game in SaaS” Egnyte Chief Customer Officer and Co-Founder Rajesh Ram (Video + Transcript)

SaaStr

We’re over 600 employees, and we’re currently privately backed, and you could see the list of a lot of our venture capital backers who have some common Silicon Valley names. They are like Kleiner Perkins, Google Ventures. Our customer base is global and our company is global in terms of how we operate.

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5 Ways Small Businesses Can Setup An Online Store On A Tight Budget

Backlinkfy

We live a totally different world today, gone are the years where you'll need to have Angel or venture capital funding for you to start a business. You need a web designer or web design company you can count on for ongoing technical support as you get started.

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The Market Leader Play: How to Run It, How to Respond

Kellblog

Oracle 8 object handling) or a current product launch with only the thinnest technical support (e.g., Back in the day, Oracle did this spectacularly well — Ingres would exhaust itself pumping out new/differentiated product (e.g., Oracle/Star).

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The Unspoken Hard Bits of Bootstrapping

Outseta

The compatibility of your idea and life circumstances with bootstrapping The debate over the merits of bootstrapping versus going the venture capital route when building your company rages on—I for one am guilty of fanning these flames. The question is not do you prefer bootstrapping or venture capital.