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Less focus on venturecapital or funding rounds. A truly supportive group, with no tolerance for disrespectful or unprofessional behavior. We have a diverse group of FastSpring experts in the community, not just end-user technicalsupport specialists. That includes: A global focus. Professional moderation.
While you might think saying “French” is an implicit boast about your company’s amazing engineers, the American buyer will wonder about technicalsupport hours, language fluency of support staff, and the availability of resources in the local ecosystem.
Her expertise spans Account Management, Professional Services, TechnicalSupport and Success Operations. Kristen and her team support clients by providing everything from single training sessions all the way to setting CS organizations from scratch.
We’re over 600 employees, and we’re currently privately backed, and you could see the list of a lot of our venturecapital backers who have some common Silicon Valley names. They are like Kleiner Perkins, Google Ventures. Our customer base is global and our company is global in terms of how we operate.
We live a totally different world today, gone are the years where you'll need to have Angel or venturecapital funding for you to start a business. You need a web designer or web design company you can count on for ongoing technicalsupport as you get started.
Oracle 8 object handling) or a current product launch with only the thinnest technicalsupport (e.g., Back in the day, Oracle did this spectacularly well — Ingres would exhaust itself pumping out new/differentiated product (e.g., Oracle/Star).
The compatibility of your idea and life circumstances with bootstrapping The debate over the merits of bootstrapping versus going the venturecapital route when building your company rages on—I for one am guilty of fanning these flames. The question is not do you prefer bootstrapping or venturecapital.
When we met, he was a pre-sales engineer and I was a technicalsupport rep. Jim went on to write a great book, Making the Technical Sale. Jim went on to write a great book, Making the Technical Sale. He’s spent most of his recent career in private equity (PE) land; I’ve spent most of mine in venturecapital (VC) land.
In 2019 I worked with amazing companies, venturecapital firms, and startup accelerators around the world. Functional Support. TechnicalSupport. TechnicalSupport. Customer Success is not just about retaining customers. Customer Acquisition. Sales Process Engagement. Customer and User Onboarding.
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