SmartKarrot

JANUARY 18, 2023

Role: Customer Success Manager Location: Nottingham, England, United Kingdom (Hybrid) Organization: Pacvue As a Customer Success Manager, you will make customers successful by providing high-quality technical support and service. Educate users on the latest SaaS platform features. Apply here: [link].

Customer Success 19

Customer Success SMB Technical Support Education 19

ChurnZero

OCTOBER 20, 2020

There has been a seismic shift in terms of how organizations are making the transition to structuring their customer teams to focus on Customer Success and Customer Service separately. The problem was, this doesn’t scale since fundamentally the focus, outcomes and role of services and success teams are different. The Forming Phase.

Customer Success 52

Customer Success Scale Consulting Technical Support 52

SmartKarrot

OCTOBER 15, 2020

Director of Customer Success, You will serve as a strategic advisor to key enterprise customers to achieve their cybersecurity goals with the Forcepoint products, through your own subject matter expertise and partnerships with Sales/SEs, Technical Support, Professional Services, Product Management, and Engineering.

Customer Success 8

Customer Success Scale Cybersecurity Technical Support 8

Totango

SEPTEMBER 22, 2022

SaaS Tools to Jumpstart Your Business Growth: Five Essential Apps. Software-as-a-Service ( SaaS ) tools automate your business functions, fueling your growth by increasing efficiency. Here we’ll guide you through the essential SaaS tools you need for business growth. What Are SaaS Tools? SaaS Customer Success Tool.

SaaS Payments 71

SaaS Payments Scale Payments Payment Solutions 71

Chaotic Flow

OCTOBER 13, 2015

I’ve been thinking a lot about how my SaaS experiences have shaped my thinking on agile management , and visa versa. SaaS and agile present complementary aspects that enable a uniquely symbiotic relationship. As agile evolves and adoption expands throughout the SaaS sector, one thing concerns me greatly.

SaaS 149

SaaS Software Development Software Review Outsourced Development 149

User Pilot

MAY 12, 2024

Userpilot also provides a series of numerical charts to give a comprehensive overview of your survey’s performance. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. This includes total views, completion rate, and average completion time. And the best part?

Software Review 52

Software Review SaaS Onboarding AI Search 52

Sixteen Ventures

DECEMBER 31, 2019

Customer Success has its roots in the Software-as-a-Service (SaaS) world and my original definition was very much SaaS-centric. But since then, companies that are not SaaS, or even technology companies at all, have recognized the transformative power of Customer Success and embraced it as their new operating model.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136