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SaaStr Podcasts for the Week with Work-Bench and Initialized Capital — May 8, 2020

SaaStr

Prior to Work-Bench, Jessica was a Learning and Development Manager at Cisco Systems, where she worked with the Engineering organization on Agile transformation, innovation and culture. Loving our podcast content? Listen to the start of the episode for a promo code to our upcoming events! Harry Stebbings: Absolutely it does.

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15 Customer Success Predictions for 2021

ChurnZero

A customer savvy CSM, whom is part Marketer, part Digital Specialist as well, will head up your digital-led customer strategies, e.g., sophisticated training, self-service onboarding, and community and customer advocacy programs. Ed Powers , Customer Success Consultant. Remco de Vries , Vice President of Marketing, inSided.

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Making Trade-Offs In Marketing with Meagen Eisenberg (Video + Transcript)

SaaStr

Today we’ll talk a little bit about the marketing trade-offs during Coronavirus, or really any, I would say, crisis type mode and things that we’re all learning to adjust to and really about driving revenue while cutting cost. And so today I’m looking forward to sharing some of those learnings and what I’ve seen.

Travel 175
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10 Best Heat Map Tools to Monitor User Activities

User Pilot

LogRocket combines heat maps with other product analytics solutions to improve the user experience. Quantum Metric is a digital analytics tool that focuses on improving conversions and user experiences. Its main audience includes product managers, digital marketers, UX designers, CEOs & founders. Rating Userpilot is rated 4.6

Scale 105
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170+ Women in Sales Share Their Career-Defining Aha Moment

Sales Hacker

Using her 20+ years of trench experience in B2B tech sales and support, Anita teaches sales professionals around the globe how to leverage key principles of human psychology to help buyers make a decision in the seller’s favor. Believe in yourself and be open to what you can learn from each experience. Never stop learning and growing.

Scale 130
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Sales Hacker Recommends: 97 Best Sales Books for Peak Performance (2020 Update)

Sales Hacker

The New Solution Selling. No one rises to the top of their game without intentional growth and learning. The New Solution Selling. This is the update to Mike Bosworth’s early 90’s classic, Solution Selling. It doesn’t matter what Gitomer book you read, you’ll learn better ways to sell. The Transparency Sale.

Scale 141
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Sales and GTM in Uncertain Times with Adnan Chaudhry and Matt Garratt (Video + Transcript)

SaaStr

And also he works with many of the leading tech companies so he has a really good perspective of what is going on in the market. And that is you’re seeing a bit of a separation in those companies that have really the stickiest, most critical solution. Right now, learning for companies is only at 10% online.