User Pilot

JULY 8, 2024

The article explores 20 major touchpoints in a SaaS product journey. Examples of touchpoints at this stage include paid ads, blog articles, social media posts, marketing emails, webinars , customer reviews, and referrals. And retargeting enables you to keep them engaged with your brand. Let’s dive in. Book Userpilot demo!

SaaS Payments 105

SaaS Payments Social Media Payment Solutions Payment Methods 105

ChurnZero

AUGUST 14, 2020

Customer Support/Service Software and Ticketing Systems. Customer support software manages and monitors customer requests, queries, and service-related matters. Customer Support/Service or IT Operations. Professional Services, Product, Development, Operations, or Marketing. What is customer support software?

Payments 87

Payments Payment Solutions Customer Success Software Review 87

Totango

AUGUST 16, 2022

Customer retention software has become essential for effective SaaS customer success strategies. A winning SaaS business model must prioritize retaining customers, which is far more cost-efficient than acquiring new clients to offset churn. Another method for high-touch clients is to schedule monthly or quarterly business reviews.

Payment Solutions 106

Payment Solutions Payment Methods Retention Customer Success 106

Full Session

DECEMBER 30, 2024

Lets start with our review. PostHog vs VWO PostHog is free and open-source, unlike VWO, a paid service. Integrations Heap connects to CRM systems, marketing platforms and data warehouses. Support Heap offers documentation, webinars and training sessions. Pricing suits large companies and is available upon request.

Payment Methods 52

Payment Methods Payment Solutions Payments SaaS Payments 52

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. Or what is customer-centric service ? With customer centricity, the sale of the product or service is driven by the commitment to ensure that the customer is happy.

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

SaaSOptics

MAY 25, 2022

The SaaS market is no longer split between product-led and sales-led strategies. Today buyers want options; they want to pay for services in the way that suits their business needs. In the past, SaaS companies have been forced to choose: Prioritize financial operations, resulting in a lack of acquisition and pricing model flexibility.

Payment Services 52

Payment Services SaaS Payments Payments Systems Review 52

User Pilot

MAY 8, 2024

Deliver exceptional customer support using AI and self-service resources. Educate customers with resources in multiple formats like blogs, webinars , or videos. Customer needs are desires, requirements, and expectations customers have when they look for a product or service. What are the different types of customer needs?

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

User Pilot

DECEMBER 19, 2022

There are various notification types you can use to keep your users engaged in SaaS. What are the different notification types commonly used in SaaS? SaaS notifications can be classified based on the following: Channel: There are two main ways to send notifications: internal and external. Checklists. Notification banners.

Payment Solutions 98

Payment Solutions Engagement SaaS Payments Payment Methods 98

User Pilot

MAY 6, 2024

This article focuses on user profiles in the SaaS context. Demographic information like age, gender, location, and income helps tailor services for different population segments. Transactional data on purchases, plans, and payments enables revenue analysis, recommendations, and frictionless buying experiences.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Baremetrics

DECEMBER 18, 2019

Calling all low-touch SaaS experts, @databoxhq churn rate in first 2 months w/ and w/out a 14 day trial. Onboarding — also a part of activation — is closely related to retention because it determines how well you can enable someone to use your product, and ultimately, the value they get from using it. Thus, the early churn.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

How To Buy Saas

FEBRUARY 4, 2021

Nowadays individuals and small business owners are focusing on live webinars more than ever. In 2021, the conduction of webinars has become the most important tool to build up a strong relationship with potential leads. It is due to this reason, webinars are conducted mainly for business purposes. What Are Webinars?

Payment Solutions 59

Payment Solutions Software Review Payments Payment Methods 59

Baremetrics

JANUARY 24, 2021

Anyone managing a SaaS or subscription business is aware of customer churn. The benchmark customer churn for SaaS for SMBs is 5%. Transitioning to SaaS On January 1st 2020, we transitioned the company out of a strategic partnership (we were operating the platform under a non SaaS business model!).

Churn 71

Churn SaaS Payments Payment Methods Payment Solutions 71

How To Buy Saas

FEBRUARY 17, 2021

Have you ever heard of Thinkific or read any thinkific review? It will not only teach you through webinars and blogs but also guide you in real-time about the outline creation and other steps of the online course and membership website building. 2 Thinkific Review: How it works? 1 Why Use Thinkific? Reason to choose thinkific.

Payment Methods 64

Payment Methods Technical Review Systems Review Payment Services 64

How To Buy Saas

DECEMBER 18, 2024

Nowadays, individuals and small business owners are focusing on live webinars more than ever. In 2025, the conduction of webinars has become the most important tool for building a strong relationship with potential leads. Best Webinar Software Free Plan/Trial Starting Price WebinarNinja Free Plan $0.60/mo What Are Webinars?

Payment Solutions 52

Payment Solutions Software Review Payments Payment Methods 52

All that Saas

DECEMBER 24, 2021

Today, we are going to review Fyle , an online expense management software for modern businesses. The purpose of Fyle is to enable the user to work with simple and everyday apps for all employees. We decided to check out this expense management software and give its readers a detailed Fyle review. Enterprise. Mobile Approvals.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

All that Saas

JUNE 11, 2022

In this ManageEngine OpManager review, we will have a closer look at the features/functionalities, customer support, and certifications of this leading software. To find more interesting features and details about the software, we are here with a detailed review of this powerful monitoring tool. So, let’s get into it!

Software Review 52

Software Review Technical Review Systems Review Payment Services 52

All that Saas

JUNE 11, 2022

In this ManageEngine NPMS review, we will have a closer look at the features/functionalities, customer support, and certifications of this leading software. To find more interesting features and details about the software, we are here with a detailed review of this powerful monitoring tool. System Health Monitoring.

Software Review 52

Software Review Technical Review Systems Review Payment Services 52

How To Buy Saas

JANUARY 1, 2021

Collecting payments and setting up membership is much easier when you choose to run your course through these online course platform. To make this easy for you and having my personal experience of being a user of such a platform, I had complied and reviewed the world’s 11 best online course platforms for you to get started.

Payment Methods 98

Payment Methods Payments Payment Solutions Marketplace as a Service 98

ChurnZero

JANUARY 17, 2020

That being said, if you apply the right tactics, supercharging your CS efforts can be a simple process. A system like this, which typically lacks automation, requires frequent manual updates. They enable you to identify key process milestones, set timeline expectations and recognize your client’s achievements.

SaaS Payments 72

SaaS Payments Payment Services Payments Underperforming Technical Team 72

Chart Mogul

AUGUST 30, 2019

The problem with SaaS is getting people to see the value in your product. In this guide, I’ll cover why one of the biggest problems impacting the growth of your SaaS company is churn. As a general rule of thumb, the higher the rate of consumption the more value they are seeing from your service. Source: HBR.

SaaS Payments 55

SaaS Payments Payment Methods Scale SaaS 55

Chart Mogul

AUGUST 30, 2019

The problem with SaaS is getting people to see the value in your product. In this guide, I’ll cover why one of the biggest problems impacting the growth of your SaaS company is churn. As a general rule of thumb, the higher the rate of consumption the more value they are seeing from your service. Source: HBR.

SaaS Payments 52

SaaS Payments Payment Methods Scale SaaS 52

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. Or what is customer-centric service ? With customer centricity, the sale of the product or service is driven by the commitment to ensure that the customer is happy.

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. Or what is customer-centric service ? With customer centricity, the sale of the product or service is driven by the commitment to ensure that the customer is happy.

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

User Pilot

JUNE 14, 2021

Marketing automation is the process of using software and technologies designed for product marketers to automate repetitive tasks with the end goal of eliminating human error and build contextual and consistent experiences for the users across each stage of the journey. Why is having a marketing automation strategy important for SaaS?

SaaS Payments 52

SaaS Payments Payment Solutions Strategy Payment Methods 52

CustomerSuccessBox

SEPTEMBER 2, 2021

An average SaaS business spends 92% of their first-year revenue on customer acquisition. CAC is also known as the cost of convincing a potential customer to buy your product or service. B2B SaaS companies determine the CAC by two major components. In SaaS businesses, CAC is usually compared to a customer’s lifetime value (LTV).

Acquisition 52

Acquisition Payments Scale SaaS Payments 52

OPEXEngine

JANUARY 18, 2022

Reese—whose career has spanned wealth management, financial services, payments, and fintech—said he viewed the CFO role as being “the champion of value creation.” Reexamining internal processes at Trivago led to the discovery of potential new revenue sources, Tillman said. That’s an ongoing process.”. Edmund Reese.

SaaS Payments 52

SaaS Payments Scale Strategy Payment Services 52

User Pilot

FEBRUARY 18, 2022

If you’re creating a user onboarding flow for your SaaS company, you’ll want to look at website tour examples from other businesses before you start. Having helped thousands of SaaS teams with onboarding, we can assure you that other web apps have faced the same challenges that you have. Let’s get right into it.

Payment Methods 52

Payment Methods Payment Solutions Software Review SaaS Payments 52

Unbounce

MAY 6, 2024

Your USP is the sizzle—the product or service you’re selling is the steak. They stick around because of a powerful above-the-fold section and love what they see about your product or service. He’s a self-proclaimed spreadsheet nerd by day, volunteer soccer coach on weekends, and wannabe fantasy football expert every fall.

Payment Methods 59

Payment Methods Strategy Payment Services SaaS Payments 59

Unbounce

JANUARY 11, 2025

Setting the right price for your products and services can be tricky. But how do you communicate your pricing in a way that highlights how valuable the products and services you have to offer truly are? SaaS products like ConvertKit, Squarespace, and Canva offer multiple subscription tiers. Lets get started. Why does it matter?

Pricing 52

Pricing Payment Methods SaaS Payments Payment Services 52

Unbounce

JANUARY 11, 2025

Setting the right price for your products and services can be tricky. But how do you communicate your pricing in a way that highlights how valuable the products and services you have to offer truly are? SaaS products like ConvertKit, Squarespace, and Canva offer multiple subscription tiers. Lets get started. Why does it matter?

Pricing 52

Pricing Payment Methods SaaS Payments Payment Services 52

Chargify

JUNE 27, 2019

Churn is part and parcel of running a SaaS company. Here’s how Joel York from Chaotic Flow defines customer churn: “SaaS churn is the percentage rate at which SaaS customers cancel their recurring revenue subscriptions.”. Stages of SaaS customer lifecycle. Some customers won’t get enough value out of your product.

Churn 77

Churn Payment Solutions Payment Methods SaaS Payments 77

GetUplift

DECEMBER 12, 2021

This guide provides a detailed breakdown of my emotional marketing process. It’s a process that my team and I at GetUplift have used to 10x our clients’ conversion rates. The process for using your research to create social media ads, landing pages, and email sequences that actually convert. So, let’s dive in. Introduction.

Payment Methods 126

Payment Methods Marketing Payment Solutions Underperforming Technical Team 126

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. and we’re getting some great reviews, which is awesome. Sales Process Engagement.

Customer Success 137

Customer Success SaaS Payments Payment Solutions Payment Services 137