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Doubling Down: Harpinder Singh, Partner at Innovation Endeavors

SaaStr

Pouring money into go-to-market will not solve for product market fit. I find that often, in SaaS, it’s easy to get excited after a few customer acquisitions, and teams will too quickly pivot into investing capital into demand gen, sales, and marketing. What’s the #1 bit of advice you’d give to SaaS founders today?

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Big news for BlueJeans

ProfitWell

A Verizon Wireless acquisition. Verizon is aiming to bolster its business group in its quest to pitch new applications of wireless technology to its largest corporate customers. They'll take you on a deep dive into ProfitWell's Subscription/DTC Market Index, the current environment, and lessons from previous downturns.

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How to learn from churn – designing good user offboarding

Intercom, Inc.

Maybe you’ve had a similar experience trying to exit your contract with your cable television or wireless carrier provider. More often than not, the closing experience of these products leaves a lot to be desired. Dealing with reality.

Churn 183
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Twilio: The First $100m+ ARR with Jeff Lawson, CEO/Co Founder (Video + Transcript)

SaaStr

If you’re on text messaging, voice calls, video calls, authentication, even now wireless capabilities inside of apps, Twilio is an easy set of APIs that developers use to embed communications into their apps. It’s from Twilio to you, our customer, is that we stand by this as an operationally excellent product.

Scale 285
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SaaStr Podcast #398 with Salsify Co-Founder & CMO Rob Gonzalez

SaaStr

It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. Rob Gonzalez: Right now, I’m looking for a head of product marketing, so if you know anyone, let me know. And in a product oriented company like Salsify, they’ve got to be technical.