SaaStr

AUGUST 12, 2020

So, the company starts getting divided up into functional areas, or silos, product management, sales, customers support, marketing and so on, and this siloing of the org chart I think means that not everyone knows what everyone else is doing, and there’s a general feeling of disorganization or chaos in most startups. billion dollars.

Startup 271

Startup Software Review Scale Systems Review 271

Point Nine Land

JANUARY 17, 2019

This might not sound like the most exciting time to be an investor, but many of the world’s best companies, like Google, PayPal, and Facebook, were started under very similar conditions. This trend impacts mostly the SMB segment, so far, as it is more convenient for this customer segment to consume software through a couple of “hubs”.

Technical Review 40

Technical Review Marketplace as a Service Software Review Venture Capital 40

FastSpring

JANUARY 27, 2022

Flat-rate pricing is commonly tied to a product-led growth (PLG) sales model, in which you make it easy to sign up and try your product for free, then offer customers an upsell to a paid plan. In other words, if you want to attract SMBs, make sure you have SMB language on your site. Highlight self-service. Automate what you can.

Merchant Services 138

Merchant Services Payment Services SaaS Payments Payment Solutions 138

Baremetrics

NOVEMBER 9, 2021

Scalability Other Factors That Affect the Sales Multiple How to Make Your SaaS Business More Attractive and Valuable 1. Lower Churn Prepare for a Sale Where to Sell Going it Alone Through a Private Sale Working With a Broker for a Win-Win Situation. The key to a successful sale is to make sure you have healthy unit economics.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Kellblog

FEBRUARY 2, 2023

Former Redpoint VC Tomasz Tunguz pointed out that product-led growth (PLG) firms are less profitable than sales-led growth firms, poking a hole in the “product sells itself” myth, and clouding dreams of liberation from costly S&M departments. I think PLG momentum built — and peaked — in 2022. Caveat emptor.

Software Review 119

Software Review Development Team Review Underperforming Technical Team Scale 119

Intercom, Inc.

JANUARY 23, 2020

That meant producing useful content, not thinly veiled sales pitches. Then [we did] co-marketing with Braintree, PayPal, Recurly, and Chargify. I even remember training the Recurly sales team about our products. Nick explains their approach: “We didn’t think of it like traditional marketing.

Underperforming Technical Team 183

Underperforming Technical Team Scale Payments Payment Services 183

SaaStr

MARCH 13, 2020

So at about 13, I set up an eBay business, and we actually used PayPal obviously to process all of the payments. And I think the SMB mid-market sector is actually what’s fueling this tremendous growth we’re seeing year over year. Harry Hurst: Yes, so there’s an old adage, sales overnight, brand over time.

SaaS Payments 212

SaaS Payments Payment Methods Finance Payments 212

SaaStr

JULY 22, 2019

We started out in the commercial SMB mid-market space. So much more of an inside sales mentality, hub-based selling, predominantly in North America, not really into strong relationship-based selling and the trust that he talked about. But one thing that we did really successfully in the early days was establish an incredible brand.

Scale 168

Scale Scaling Sales Hiring Underperforming Technical Team 168