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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Less focus on venture capital or funding rounds. That includes: A global focus. Professional moderation.

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What Bootstrapped Companies Do Better than VC-Backed Ones with Paddle Chief Strategy Officer Patrick Campbell and Senior Product Manager Allissa Chan (Video)

SaaStr

However, when users choose longer-term subscriptions, there’s more convenience to be enjoyed—highlight that. Make off-boarding simple and straightforward, enabling users to cancel within the app directly without your support team’s help.”. Venture capital-backed companies update their pricing once every 2.8

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Are You Counting Payments as Renewals?

Kellblog

Enterprise SaaS has drifted to a model where many, if not most, companies do multi-year contracts on annual payment terms. Buyers typically perform a thorough evaluation process before purchasing and are quite sure that the software will meet their needs when they deploy. How did we get here? Let’s consider an example.

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Iterative Approach to Localized Marketing for SaaS & Software

FastSpring

As a former agency owner, now the Chief Marketing Officer at FastSpring, David Vogelpohl has helped many software companies scale around the world. How FastSpring Simplifies Selling Around the World Automated Localized Checkout Consumers often prefer to pay in their local currency or using payment methods that are popular in their region.

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The Right Compliance Framework for Your Startup: Common Compliance Frameworks

Scytale

It builds the needed level of trust between internal teams, upper management, third-party vendors, and clients and proves that you have prioritized client privacy and information security. This includes things like conducting risk assessments, establishing a security management program, and ensuring data privacy. Here’s why.

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Three chief customer officer job descriptions we love

ChurnZero

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

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What Is Bootstrapping a Business?

Baremetrics

Paying monthly for your software needs can be a lot better on your cash flows than buying a lot of expensive packages outright. If you both provide valuable software, maybe this is a good way to reduce your cash expense. This means increasing your Annual Recurring Revenue (ARR) on the one hand and minimizing your churn on the other.