ChurnZero

MAY 16, 2025

While some CRMs allow for basic account management, they still lack the tools to proactively manage customer retention, identify churn risks , or drive product adoption. Facilitate success plans and business reviews to drive long-term value and adoption. Flag churn risks proactively before they become a problem. Snowflake, Tableau).

Payments 52

Payments Customer Success Payment Solutions Payment Services 52

Valuize Consulting

NOVEMBER 25, 2024

Reconciling Financial Metrics with Established CS Metrics Some may wonder how these financial metrics align with established Customer Success indicators like Gross Revenue Retention (GRR) , Net Revenue Retention (NRR) , Cost to Serve , Gross Margin , and Customer Acquisition Cost (CAC).

Payment Services 52

Payment Services SaaS Payments Customer Success Payments 52

Stax

MARCH 18, 2025

According to the US Federal Reserve in 2022, general-purpose card payments reached $153.3 On top of that, 69% of Americans online in 2023 said they used digital payment methods to make a purchase. To address evolving customer demands and accept electronic payments, you need a payment processing system. trillion in value.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Full Session

DECEMBER 23, 2024

In this article, we will help you find the best Mouseflow alternative that can help you dig deeper into user behavior, satisfaction, and retention. With annual payment, you get 20% off. Paid plans start at $99/month for tracking 10,000 sessions/month with up to 10 seats and one-month data retention. Want to save some money?

Payment Services 52

Payment Services Payment Solutions Software Review Payments 52

Stax

MAY 5, 2025

In recent years, businesses have seen this massive shift from desktop to mobile devices which has forced them to develop apps with built-in integrated payment gateways. But when it comes to payments, mobile apps have to contend with a few unique challenges. A bad payment experience can lose customers and damage your brand.

Payments 88

Payments Payment Services Merchant Services Payment Solutions 88

Stax

FEBRUARY 19, 2025

For example, in fintech, ISVs provide specialized payment processing solutions that integrate with point-of-sale (POS) systems, enhancing transaction security and efficiency. Payment gateways for seamless online transactions. You can also manage one-time or recurring payments and create professional customizable invoices.

Payments 88

Payments Merchant Services Payment Services Payment Solutions 88

User Pilot

MAY 17, 2025

Similarly, colors, icons, date formats, and even payment methods can have vastly different meanings and usability standards across regions. Improve onboarding and retention in global regions: Tailoring onboarding flows with localized colors, numbers, icons, and copy dramatically improves first impressions.

Mobile 66

Mobile Payment Solutions Payment Methods Software Review 66

SaaStr

SEPTEMBER 8, 2022

Intellum is an Atlanta-based learning technology company that combines the best of customer experience with customer education to help large brands and fast-moving companies increase revenue, improve customer retention and decrease support costs. Welcome to Payfac-as-a-service.

SaaS Payments 246

SaaS Payments Payment Services PayFac as a Service Marketplace as a Service 246

SaaStr

SEPTEMBER 30, 2019

Payments can be facilitated on a mobile device in a variety of ways. Tablets or phones can be transformed into a formidable payment platform by swiping or inserting cards with hardware plugged into the mobile device. Protect payment information. Why developing a secure mobile payment strategy is so important?

Mobile Payments 187

Mobile Payments SaaS Payments Payment Solutions Payments 187

Payrix

MARCH 20, 2024

Among the most recent strategies proving successful for software companies is Embedded Payments. In fact, a recent report from IDC estimates that by 2030, 74% of global digital payments will be processed through platforms owned by non-financial institutions, including software companies. What are Embedded Payments?

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

User Pilot

APRIL 24, 2024

Effective renewal strategies enhance customer retention , drive revenue , and build a loyal base for long-term SaaS success. User retention rate measures long-term user engagement, calculated by adjusting end-period users for new acquisitions, and then dividing by start-period users.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

Intercom, Inc.

JUNE 15, 2021

Creating virtual office hours can help facilitate this virtual face-to-face collaboration while teams are apart ”. Creating virtual office hours can help facilitate this virtual face-to-face collaboration while teams are apart. Workflows, automation tools, and day-to-day rituals have all been impacted by the switch to remote working.

Scale 235

Scale Payment Methods Payment Services Scaling 235

Payrix

JULY 17, 2024

How to implement a software payment solution to elevate your business management platform The software industry has always had the reputation of advancing at breakneck speeds. In recent years, many have discovered the value of Embedded Payments to elevate that experience.

Merchant Services 130

Merchant Services Payment Services Payments Payment Solutions 130

Payrix

JULY 24, 2024

With their sights set on elevating the customer experience, deepening user engagement, and driving sustainable growth, there’s one thing software companies are making room for in their roadmap: Embedded Payments. However, not all Embedded Payments solutions are built under the same standards.

Payments 130

Payments Embedded Payments Merchant Services Payment Services 130

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more.

Payment Services 147

Payment Services Merchant Services Payment Methods SaaS Payments 147

Payrix

FEBRUARY 4, 2025

A master merchant, often referred to as a payment facilitator or merchant aggregator, is a third-party agent that acts as the link between acquirers and online merchants. The master merchant simplifies the onboarding process for sub-merchants by handling the complexities of payment integration, security requirements, and compliance.

Merchant Services 100

Merchant Services Payment Services Payments SaaS Payments 100

Payrix

APRIL 10, 2024

This combination allows you to provide your customers with new payment services built right into the platform they know and love with ease. SaaS success today is about more than just addressing your customers current needs. As consumers, we’ve grown accustomed to seamless experiences.

Merchant Services 130

Merchant Services Payment Services SaaS Payments Payments 130

Stax

MARCH 18, 2025

Steps To Implementing Payment Tokenization In the SaaS Industry The global economy is shifting to digital currencies andtransactions. Because of this,the concern for payment security is at an all-time high. Payment tokenization helps safeguard cardholder data, so your users can collect and process payments securely.

Payment Services 88

Payment Services Payment Methods SaaS Payments Merchant Services 88

Payrix

JUNE 4, 2024

Leah has over a decade of experience in the payments industry and has witnessed firsthand the evolution of Integrated and Embedded Payments. Leah joins Ian Hillis on the PayFAQ: Embedded Payments podcast to delve into the fascinating world of payments, with a particular focus on merchant preferences.

Payments 147

Payments Merchant Services Embedded Payments Payment Solutions 147

Payrix

MAY 14, 2024

Before joining Worldpay for Platforms, he was CRO at Chargebee, a subscription revenue management platform that manages billing subscriptions and payments for companies throughout the world. And […] payments certainly is one of those [and often] under monetized [opportunities],” shares Adam. “[At]

Payments 147

Payments Payment Services Payment Solutions SaaS Payments 147

Payrix

JULY 23, 2024

In the latest episode of PayFAQ: The Embedded Payments podcast, Ian Hillis sits down with Renn Salo, Vice President of Payments at Inktavo, to delve into the exciting world of Embedded Finance, with a particular focus on the intersection of lending and software platforms. It’s exciting.

Payments 100

Payments Payment Solutions Finance Payment Services 100

Stax

AUGUST 22, 2024

Digital payments are increasingly becoming the norm. According to Forrester’s data, digital payments are the most used payment method today, with 69% of American adults using them to make payments online. Businesses must therefore adapt and be able to accept such payments.

Merchant Services 88

Merchant Services Payment Services Payfac SaaS Payments 88

Payrix

APRIL 2, 2024

A comprehensive Embedded Payments strategy isn’t complete without value added services. And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience? On this episode of the PayFAQ: Embedded Payments podcast we delve into just that. That’s Account Updater,” says Andy.

Payments 124

Payments Embedded Payments Merchant Services Payment Services 124

Subscription Flow

MAY 27, 2024

Apple Pay recurring payments, one of the evolving features of this payment method, simplifies subscription billing for customers by storing all their payment information and passwords in one place. Apple Pay is a secure and private payment option for all Apple users. What is Apple Pay?

Payment Features 105

Payment Features Payment Methods Merchant Services Payment Solutions 105

Baremetrics

MARCH 31, 2021

SaaS and subscription companies like yours need to collect and manage recurring payments at scale. Regular payment gateways like SagePay and WorldPay won't cut it. All the data your startup needs Collecting payments is just one step of effective subscription management. It's the No.1 Try Baremetrics free. Table of Contents.

Merchant Services 98

Merchant Services SaaS Payments Payment Services Payment Features 98

Stax

MARCH 15, 2025

Enter payment monetization. Having a strategy to monetize payments gives SaaS companies an additional revenue stream while enhancing the customer experience and reducing customer churn. But how exactly should a SaaS company monetize payments? What is Payment Monetization?

Payments 88

Payments Merchant Services SaaS Payments Payment Services 88

Baremetrics

MARCH 16, 2021

Subscription billing is a payment structure that allows service providers to charge their clients based on a fixed timeframe. Simply defined, subscription billing is a payment arrangement made for a product or service; where a service provider or product merchant charges for a service or product on a defined schedule.

SaaS Payments 103

SaaS Payments Payment Features Payment Solutions Merchant Services 103

Stax

APRIL 17, 2025

In the payments industry, choosing the right ISV partner is critical; look for robust APIs, hardware support, strong onboarding, and fair revenue-sharing models. Think: cloud platforms and operating systems like Microsoft, Amazon Web Services (AWS), the Salesforce ecosystem, or a payment platform. Pro tip: plan ahead.

Merchant Services 88

Merchant Services Payment Solutions Payment Services Payments 88

Andreessen Horowitz

SEPTEMBER 18, 2023

The tasks are labor-intensive, with low historical adoption of traditional software products to facilitate them. We’ve previously described the leapfrog opportunity that exists because of this point. Broadly speaking, we classify the opportunities for AI across two dimensions: the complexity of the task and the cost of a mistake.

Healthcare 140

Healthcare AI Artificial Intelligence Payment Solutions 140

Subscription Flow

FEBRUARY 20, 2024

It comprises outlining costs, accounting for taxes, monitoring payments, and contacting unpaid clients. You can create client profiles, include payment methods, add costs, and even add your logo to invoices with a few clicks. It takes a lot of time, and this is probably not why you started your business in the first place.

Payment Solutions 105

Payment Solutions Payment Features Payment Services SaaS Payments 105

FastSpring

SEPTEMBER 16, 2022

It’s a valid concern: We help facilitate literal transactions for online businesses, so it’s easy for all of us to fall into the rut of having a — well, transactional relationship. We’d like to facilitate more one-to-one networking connections, launch a podcast, host more real-time events, and have social media tie-ins down the road too.

SaaS Payments 148

SaaS Payments Payment Solutions Merchant Services Software Review 148

Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. For example, the breakdown of old hardware, human errors, or malware can cause a hindrance to payments.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Stax

FEBRUARY 28, 2024

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. How do you add payment processing capabilities to your software? By partnering with a trusted SaaS billing platform.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Baremetrics

APRIL 6, 2021

Features include data tables, maps, customer lists, profiles, and various churn formulas that improve customer retention. Other features include automated billing payments and integration with several payment providers. You can also recognize failed payments with the Recover feature. Baremetrics is the No.1

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Solutions 93

Subscription Flow

MAY 10, 2024

According to a 2023 360MatchPro study, revenue from one-off donations decreased by 12% in 2022, while monthly charity payments rose by 11%. Unlike one-off charity payments, a recurring donation system schedules donations automatically after a set time interval.

Payment Solutions 105

Payment Solutions Payment Methods Payments Payment Services 105

Baremetrics

MARCH 16, 2021

These tools play an important role for startups who are working on achieving their business goals, whether by engaging new customers or getting optimal customer retention. Facilitating Business Growth : The collection and organization of relevant growth metrics and key insights are important for any kind of business. Baremetrics 2.

Payment Methods 96

Payment Methods Payment Solutions SaaS Payments Payment Facilitation 96

Stax

MARCH 6, 2024

In this article, we’ll unpack the complexities of recurring billing for businesses operating or transitioning to a recurring billing payment option. Recurring billing is a subscription payment model that automatically charges customers at regular intervals for access to a product or service. Learn More What is Recurring Billing?

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88