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How software companies can leverage value added services to deepen customer relationships

Payrix

This combination allows you to provide your customers with new payment services built right into the platform they know and love with ease. SaaS success today is about more than just addressing your customers current needs. It’s now an expectation that is carrying through into the B2B and B2B2X landscapes.

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Thanks to Capchase, Intellum, Pilot, SafeBase, and Tilled for Sponsoring SaaStr Annual 2022!

SaaStr

Intellum is an Atlanta-based learning technology company that combines the best of customer experience with customer education to help large brands and fast-moving companies increase revenue, improve customer retention and decrease support costs. Take advantage of automation to manage your security assessments and NDAs.

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Understanding Risk Management Strategies as a PayFac

Stax

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.

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Recurring Billing: Definition, How it Works, and Best Practices

Stax

In this article, we’ll unpack the complexities of recurring billing for businesses operating or transitioning to a recurring billing payment option. Recurring billing is a subscription payment model that automatically charges customers at regular intervals for access to a product or service. Learn More What is Recurring Billing?

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Recurring Payments: Definition and Implementation Best Practices

Stax

We can see this trend in action in the realm of payment processing with the advent of recurring payments, also known as automatic payments. So, let’s dive into the realm of recurring payments and how they can benefit your business. Learn More What are Recurring Billing and Payments? How Do Recurring Payments Work?

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Visa Interchange Rates 2024: What You Need to Know

Stax

If your company accepts credit card payments ( which it should ), chances are, you’re going to be affected by Visa’s interchange rates. Visa is one of the biggest payment networks in the world, with ~4.2B They cover the costs of managing the network, ensuring security, and facilitating the transfer of funds between banks.

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SaaS Billing Software: 7 Tools in 3 Categories & How to Choose

FastSpring

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more.