Valuize Consulting
DECEMBER 20, 2023
Webinar: How To Build & Scale A Powerful Digital Customer Success Program As your organization grows, the need for a robust Digital Customer Success strategy becomes more urgent and the challenges of scaling that digital model become more complex. Watch Webinar 2. Watch Webinar 5. Read Article 4.
User Pilot
FEBRUARY 4, 2023
Using tooltips and running webinars to guide customers can help you drive feature discovery. They may involve cost-cutting measures, investments in research and development to enhance existing products and services, or improvements in operational efficiency. Onboarding tooltip feature discovery initiative.
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ChurnZero
JUNE 12, 2020
It depends on your go-to-market (GTM) strategy and your product complexity, but there are generally four functional groups: Professional Services (also referred to as onboarding), Customer Care, Customer Success Management, and Customer Success Operations. What’s the Ideal Job Profile for Customer Success Operations?
ChurnZero
MAY 20, 2021
Investigate technology for your Customer Success team Once you’ve organized and cleaned your data, you want to put those customer insights to use and increase your operational efficiencies through automation. Traditionally, this structuring was done through internal webinars, such as lunch and learns or win-lose deep dives.
SmartKarrot
DECEMBER 16, 2022
Deliver an annual program of Success Events and Webinars working with internal and external stakeholders (including Marketing, Product, and Professional Services) to deliver additional value and enhance the customer relationship. Design and launch critical programs to improve customer experience and operational efficiency.
SmartKarrot
APRIL 28, 2021
Coordinate between REEF operations and client, including site surveys, walk-throughs, application deployment, to ensure the success of new applications. Lead communications with clients throughout deal execution and onboarding, and conduct portfolio and business quarterly reviews. based on learnings from successful customers.
SmartKarrot
MAY 10, 2021
Working on new customer onboardings to map their business needs and design bespoke centered solutions tailored to their use cases and business logic. Maintain clear and updated documentation on all information gathered to ensure the rest of the team is enabled to operate efficiently. to increase their utilization features.
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