ChurnZero

JANUARY 13, 2023

Customer sentiment, intention, and level of trust can be surfaced and incorporated into more predictive customer health scores while providing valuable insights and feedback to CSMs and account managers. Do they have top performers in place who are operating efficiently and driving value? Anita Toth , Chief Churn Crusher.

Trends 98

Trends Customer Success Sales Hiring Artificial Intelligence 98

User Pilot

APRIL 24, 2025

Experience optimizing revenue outcome for an online and/or point-of-sale payments business. Amazon: Senior Product Manager Buy with Prime Are you passionate about designing mobile apps and games that captivate users and keep them coming back? Strong business acumen and comfort with complex ecosystem and platform-level problems.

Payment Methods 52

Payment Methods Payment Solutions Retention Churn 52

SmartKarrot

FEBRUARY 21, 2023

To provide high levels of customer satisfaction, recruit and train the best customer success managers. Line manage the team, cultivate a positive team culture, hold regular 1-on-1 meetings and team gatherings, and make sure that decisions, plans, and goals are communicated and that problems are promptly fixed.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

How To Buy Saas

OCTOBER 30, 2024

This empowers new hires, providing them with a go-to resource for learning company processes, products, and troubleshooting methods. For sales and marketing teams handling complex products or services, the knowledge base ensures they have the latest information and market research to engage with leads and customers.

Software 52

Software Sales Hiring AI Search Operational efficiency. 52