Valuize Consulting
SEPTEMBER 8, 2022
Strategic Leadership For Smooth Scaling. In today’s high-velocity subscription-based economy, a solid Customer Success (CS) Operations motion is imperative to driving sustainable and scalable growth. The roles and responsibilities of a CS Operations Lead are expanding – both in scope and complexity.
Sales Enablement, SaaS and Growth
MARCH 23, 2020
Customer > Team > Individual During my time at HubSpot, the leadership team shared this mental model to help with decision-making. Subscription business model. Agile Agile software development has been such a success that people now apply the “agile” moniker to a broad range of areas. Customer data.
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SaaStr
MARCH 20, 2019
Before that, he worked for 12 years at Trilogy, where he held key leadership roles helping the company grow from a start-up to a $300 million business. How do Jeff and Sameer think about what what truly special leadership looks like today? Really quickly, I am a software developer and I’d started multiple companies before Twilio.
Intercom, Inc.
MARCH 11, 2021
From his background in software development and project management, Farhan learned how a data-driven approach is key when it comes to scaling your business – but for this to be effective, you need to keep your customer at the heart of everything you do. My background, as you outlined, started as a developer.
SaaStr
JANUARY 14, 2020
My co founders and I were software developers, so we knew how to write the code, to build the website, to build the learning platform, to build the video distribution model. His name is Nate Walkingshaw and he has a book out on product leadership that was recently published, which is an incredible book.
Crafty CTO
APRIL 12, 2020
Bigger – it speaks to every aspect of the software development process. Where agile began I was managing software development projects at Viant in February 2001 when the Manifesto for Agile Software Development was published. Big as in a 143 page PDF.
How SaaS Works
OCTOBER 7, 2019
The simplest example of SaaS is a product accessed by a user through a web browser for a monthly subscription fee. SaaS has three primary qualifiers : The software product is centrally hosted by the vendor. The software product is continuously updated. The customer does not own the software but pays for the right to use it.
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