FastSpring

APRIL 26, 2022

To investigate, Ryan Law, former CMO and cofounder of Cobloom, performed an analysis of six recent churn reports or studies and found that there is no consensus on the average churn rate for SaaS companies. Qualitative Data Gathering: Surveys and Exit Interviews. Look for Red Flag Metrics. But is this purely anecdotal?

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

SaaStr

FEBRUARY 28, 2020

Karl has been in every interview for every new hire for the first 6 years of the business, why? Below, we’ve shared the transcript of Harry’s interview with Karl. I started my training on the technical side, thinking I wanted to be a scientist or engineer, in particular, thinking I wanted to do research. What works?

Sales Hiring 218

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Sales Hacker

JUNE 12, 2020

We should probably do an interview together. And if we’re talking to the right profile of person, they’re very interested in doing that interview and doing that case study. Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever. Could somebody come in and help with a technical conversation?

Enterprise 69

Enterprise CTO Hire Startup Technical Cofounder 69

SaaStr

AUGUST 20, 2020

Below, we’ve shared the transcript of Harry’s interview with Kyle. That being said, we have seen consistent growth in our initial deal size quarter over quarter, which is a healthy metric that we’re continuing to drive on, but we’re not saying, “Hey, you have to spend $500K with Figma out of the gates.”

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Sales Hacker

MAY 5, 2021

It’s not all technical. As an operational leader, he shares his thoughts on the top plays and metrics that led to 100,000 HubSpot customers reaching their first $1B in ARR. He is also a board member for the New Technical Fund whose mission is to fund organizations that enrich people with skills using new technical methods.

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Sales Hacker

OCTOBER 7, 2021

are just as critical as understanding the fundamental SaaS metrics such as LTV/CAC, payback, etc. Nikki Ivey is Cofounder of SDRDefenders and Head of Growth Development at Cultured Perspective, a Black owned Startup Consultancy. “An entrepreneurial leader and advisor from a technology background. No one does it alone.

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SaaStr

AUGUST 6, 2020

To date, Chen has raised over $146M with Tipalti from the likes of Oren Zeev, Dan Rose, Mike Chalfen and then Greenspring, Truebridge and 01 Advisors to name a few. Below, we’ve shared the transcript of Harry’s interview with Chen. So, the one key metric that makes life so great for us, we have less than 1% annual dollar churn.

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