ChurnZero

JANUARY 13, 2023

First, digital CS will become a way of life due to flat or reduced headcount. AI can also simplify data unification by providing more streamlined, intelligent processing for the people, teams and systems that need accurate insights to build better businesses. A few common themes emerged. Firefighting is no longer an option.

Trends 98

Trends Customer Success Sales Hiring Scale 98

Sales Hacker

JANUARY 29, 2018

Traditional Sales Organizations – Growth of headcount in sales was structured around revenue per individual contributor (IC). Modern Sales Organizations – Due to lower deal value (ACV), ongoing renewals are required to achieve the same profit. PODs should operate between 80-120% of quota. POD Modeling.

Sales Recruiting 75

Sales Recruiting Scale Sales Hiring Sales 75

Sales Enablement, SaaS and Growth

MARCH 23, 2020

The right mental models have a knack of becoming an integral part of a company’s operating system, and more importantly help employees make good decisions, more often. MSPOT An MSPOT is a simplified one page strategic plan used by HubSpot, and they have become an integral part of the company’s operating system.

Underperforming Technical Team 213

Underperforming Technical Team Scale Sales Hiring Marketplace as a Service 213

Point Nine Land

APRIL 21, 2021

There are a bunch of generic management tools to help you achieve that such as seniority matrix , regular 1o1s, performance reviews, regular update meetings and/or offsites. Set up a ticketing system for feature requests and bug reports. The most important is that every feature request and bug report get into this system.

Sales Hiring 52

Sales Hiring Startup Scale Software Review 52