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SaaS Finance MeetUP – Scaling Finance

OPEXEngine

About two weeks ago, we invited our customers to a private roundtable, virtual discussion on Scaling Finance. This is something that we do every quarter in what we call the SaaS Finance MeetUP. It is an exclusive meeting limited to Finance executives benchmarking with us and governed by Chatham House Rules.

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How Customer Success can get a bigger piece of the budget pie with Jeff Heckler

ChurnZero

My job is to continually inform and share knowledge that’s going out in the marketplace. This is something that I’m doing with fractional headcount allocation. The pilot programs aren’t meant to be these big bells and whistles, not even after you launch an official full-time headcount on something.

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HubSpot’s Michael Redbord on staying in touch with your customers as you scale

Intercom, Inc.

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Scale 188
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SaaStr CRO Confidential: Founders Fund Partner Sam Blond + Rippling VP Sales Matt Plank (Pod 617 + Video)

SaaStr

How do you enter a highly competitive marketplace, carve a niche for yourself, and then scale the business to $100 million+ ARR? Entering a hyper-competitive marketplace . Entering a crowded marketplace as a new business can be intimidating, especially when established players with a solid customer base surround you.

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Smart SaaS budgeting: Refine your spend strategy for 2024

BetterCloud

SaaS budgeting is the process of planning, allocating, and managing financial resources for acquiring and using Software as a Service (SaaS) solutions within an organization. Maybe you’re spending the right amount of money, but you need more seats, or you might be paying for a service that nobody uses. What is SaaS budgeting?

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Making Trade-Offs In Marketing with Meagen Eisenberg (Video + Transcript)

SaaStr

And so we’re a great experience for your employees but also for your finance teams who are trying to control costs and save money. We’re going through layoffs and furloughs, recession planning and for me as the CMO, facing really massive cuts to marketing budgets and headcount. What does finance care about?

Travel 175
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How to build a successful embedded payments strategy | Ep 33

Payrix

To start the series, Ian and his guest Andy Meadows, Head of Partner Success Management for Payrix, dive into the topic of resourcing and what you need to consider when it comes to selling payments, boarding and underwriting, service and support, and development and tech. Now, we’ve not hit on the backend service and support piece.

Payments 100