Totango

MAY 23, 2019

To create happy customers, you have to shift your focus from the sales event and toward the ongoing nurturing of existing customers. Industry Trends: This new feature would help you better achieve X. Product ROI: What do your business success metrics tell you about the ROI a customer is enjoying?

Customer Success 74

Customer Success Product ROI Enterprise Metrics 74

Totango

APRIL 28, 2021

A customer-centric culture means putting greater emphasis on long-term metrics and practical business ROI. The customer’s use of the product. The customer’s product ROI. It’s important to measure your success against metrics that have a direct impact on how the customer uses the product.

Enterprise 71

Enterprise Product ROI Customer Success Engagement 71

SaaStr

FEBRUARY 7, 2020

Listen to the start of the episode for a promo code to our upcoming events! Ep 306: Join Bessemer Venture Partners’ Alex Ferrara as he takes a look at trends and predictions for the cloud industry in 2019. How true is that versus actually the product today, what it can deliver for them on an ROI basis, on day of implementation?

Scale 173

Scale Underperforming Technical Team Investment Sales Hiring 173