Totango
MAY 23, 2019
Industry Trends: This new feature would help you better achieve X. You might look at measurements such as: Usage Data: If a customer is using the product frequently or is heavily leveraging specific functions, then it is time to offer them access to premium features or other advanced products.
Totango
APRIL 28, 2021
A customer-centric culture means putting greater emphasis on long-term metrics and practical business ROI. The customer’s use of the product. The customer’s product ROI. It’s important to measure your success against metrics that have a direct impact on how the customer uses the product.
SaaStr
FEBRUARY 7, 2020
Ep 306: Join Bessemer Venture Partners’ Alex Ferrara as he takes a look at trends and predictions for the cloud industry in 2019. How true is that versus actually the product today, what it can deliver for them on an ROI basis, on day of implementation?
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