Sun.Nov 05, 2023

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What's Measured is Managed : Earnings Surprise in Public Software in Q3 2023

Tom Tunguz

Six quarters ago, profitability became the most important factor to public software valuations. 14 public software companies have reported earnings in this quarter so far. These companies’ earnings surprise has been prodigious. Earnings surprise is the difference between how much the market expected in earnings compared to actuals. Positive surprise means a better result than expected.

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UptimeRobot Review

The Daily Egg

When your website is down, it’s almost like having a “Closed” sign in the front door, leading potential customers to competitors. Online. The post UptimeRobot Review appeared first on The Daily Egg.

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My App Stack: Krithika Muthukumar, VP Marketing at OpenAI

SaaStr

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. I always learn a lot from these — they are in essence a best practices list from each leader. Last week we had a great one with Nivas Ravichandran, Head of Marketing at Spendflo, check it out here. This week we have Krithika Muthukumar, VP Marketing at OpenAI!

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Optix Review

The Daily Egg

If you’ve been searching for the perfect app to manage your coworking or flex space, we might have just found it for. The post Optix Review appeared first on The Daily Egg.

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Embedding BI: Architectural Considerations and Technical Requirements

While data platforms, artificial intelligence (AI), machine learning (ML), and programming platforms have evolved to leverage big data and streaming data, the front-end user experience has not kept up. Holding onto old BI technology while everything else moves forward is holding back organizations. Traditional Business Intelligence (BI) aren’t built for modern data platforms and don’t work on modern architectures.

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Top SaaStr Content for the Week: Toast’s CRO, Workshop Wednesday with MongoDB, SaaStr’s CEO and lots more!

SaaStr

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: Dear SaaStr: What does a US-Based SaaS company Need to Know Before Expanding into Europe? Is Your VP Too Hard to Work With? The 2 Hour Rule The 6 Must-Have Go-To-Market Models Divvy Used to Its $2.5B Exit 10+ Actionable Things You Can Do To Scale Faster In The Early Days Are We Back to a 6x World?

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How to Scale Customer Success in SaaS: 10 Effective Tips

User Pilot

Wondering how to scale customer success in SaaS and drive product growth ? If you’re a leading SaaS company, you know that growth is directly tied to helping customers achieve their desired outcomes. An effective customer success team can, thus, drive revenue growth, reduce churn, and increase customer satisfaction. This article discusses ten tips that can help you to effectively scale customer success teams in SaaS.

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