SaaStr

DECEMBER 31, 2023

“My App Stack” is a new series where we dig in with top CMOs, CROs, CTOs and CEOs on just what apps they’re really using to run their business. I always learn a lot from these — they are in essence a best practices list from each leader. Last week we had a great one with Neeracha Taychakhoonavudh, Global Head of Customer Experience at Asana, check it out here.

ChatGPT 254

ChatGPT Scale AI B2B 254

Tom Tunguz

DECEMBER 31, 2023

Every year I make a list of predictions & score last year’s predictions. Here are my predictions for 2024. The IPO market remains closed through the first 6 months of the year. But a few mega issuances, especially Stripe & Databricks in the summer or fall, re-open it for others. The Fed cuts rates, which helps. M&A accelerates throughout the year.

AI Search 228

AI Search AI Scale Headcount 228

SaaStr

DECEMBER 31, 2023

Each week, we round up our most popular content so you can catch up on anything you may have missed. Check out this week’s top blog posts, podcasts, and videos: Top Blog Posts This Week: The New Normal: 700 Employees at $200,000,000 in ARR ServiceTitan: The First Great SaaS IPO of 2024 (Potentially) at $500,000,000+ ARR Why The Greatest Sales Teams Just Kill It On Dec 31.

Scale 238

Scale Sales Hiring AI Customer Success 238

Chargebee

DECEMBER 31, 2023

The success of any subscription-based business isn’t dependent solely on your customer acquisition efforts, but rather on the number of customers you retain. Your employees play a vital role in improving retention rates, from communicating value during the sales process to providing first-class customer service. However, automation — in the form of customer feedback surveys, personalized offers, and onboarding workflows — can save time and money by streamlining processes and freeing up employees

Retention 98

Retention Churn Acquisition Subscription 98

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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

Generative AI

Andreessen Horowitz

DECEMBER 31, 2023

As we close off 2023, we wanted to revisit some of our favorite episodes from the last year. From AI hardware, to healthcare regulation, to disrupting the world’s largest asset class, to the electrification of nearly everything… there’s something in here for all listeners. Resources AI Hardware, Explained: [link] Chasing Silicon: The Race for GPUs: [link] The True Cost of Compute: [link] AI Revolution: Disruption, Alignment, and Opportunity: [link] The Robot Lawyer Resistance; [link] The Que

Healthcare 72

Healthcare AI Data 72