Totango

OCTOBER 12, 2018

We’ve had a very busy week full of exciting news at the Totango HQ and in Barcelona attending SAP CX Live! . First off, we are pleased to announce Totango Spark , our flagship software platform is now available. Spark guides enterprises through the successful completion of each stage in the customer journey with relevant KPIs, dashboards, analytics and best practices to achieve business goals faster.

Customer Success 48

Customer Success Innovation Enterprise Onboarding 48

Sales Hacker

OCTOBER 12, 2018

The post Buyer Enablement: Equipping Your Internal Champion to Sell Like You appeared first on Sales Hacker.

Sales 67

Sales Sales Enablement 67

Totango

OCTOBER 12, 2018

We’ve had a very busy week full of exciting news at the Totango HQ, and in Barcelona attending SAP CX Live! . First off, we are pleased to announce Totango Spark , our flagship software platform is now available. Spark guides enterprises through the successful completion of each stage in the customer journey with relevant KPIs, dashboards, analytics and best practices to achieve business goals faster. .

Innovation 48

Innovation Enterprise Customer Success Onboarding 48

ChurnZero

OCTOBER 12, 2018

If you are like most B2B companies, Q4 is a busy selling season, which in turn means it also becomes a big renewal period for Customer Success teams. Because so much is on the line, Q4 can be a stressful period. But, if you’re prepared for it ahead of time, you’ll have a better chance of making things work in your favor. Follow these seven steps to proactively manage your Q4 renewals.

Management 45

Management Scale Customer Success Churn 45

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Payments

BetterCloud

OCTOBER 12, 2018

October has already been an exciting month for BetterCloud. Last week, we hosted Altitude, our annual customer summit, in Denver, Colorado. It was our best customer summit yet, with over 140 IT and security professionals attending. Over the course of two days, 30 speakers from all over the country gave insights and tips on security automation, SaaS management efficiency, and the future of IT and technology.

Technology 40

Technology Consulting Leadership AI 40

CustomerSuccessBox

OCTOBER 12, 2018

Right customer onboarding is one of the important factors in determining whether the customer will be successful or not as the highest churn happens during the onboarding process. There are several types of customer churn and an onboarding specialist can actually reduce the customer churn during onboarding. “The seeds of churn are planted early.” – Lincoln Murphy.

Onboarding 61

Onboarding SaaS Sales Hiring Customer Success 61