Sales Hacker

OCTOBER 19, 2018

A couple weeks ago Zoominfo , a premiere B2B contact database, acquired Datanyze , a more recent pioneer that arms sales teams with technographics about their leads. The sales world is abuzz about these two joining forces! Both have ranked very highly in recent years as top tools for startup sales tech stacks, as shown by Bowery Capital’s most recent Annual Sales Stack Report here.

Acquisition 58

Acquisition Technical Review Artificial Intelligence Sales 58

Totango

OCTOBER 19, 2018

We had a great time at the Technology and Services World (TSW) in Las Vegas networking, sharing ideas, and learning about the latest trends in technology services. It was a valuable and insightful event and the turnout at our booth from prospects and customers plus the successful session with our CEO Guy Nirpaz and Dilip Kumar, COO of Dimension Data, as they presented how Dimension Data has achieved better business results overall running on Totango, was by far the highlights for us.

Customer Lifetime Value 48

Customer Lifetime Value Customer Success Technology Innovation 48

ChurnZero

OCTOBER 19, 2018

Churn Monster #5: Manic Customer. With Halloween approaching there’s all sorts of spooky things around us, which makes it a perfect time for us to talk – churn monsters! If you are responsible for customer success or customer retention at your company, you have monsters in your closet. These churn monsters take big bites out of your customer base, which can be very scary.

Churn 49

Churn Compensation Customer Success Retention 49

Rakam

OCTOBER 19, 2018

What is Retention? Retention is a metric that, helps you to understand how often users return to your app/website after their first usage. The data is formed by the two events, which are First event and Returning event. Retention data can be charted daily, weekly or monthly. Why Retention Is Important? As explained above, retention analysis allows you to see how often your users come back to your app after their first usage.

Retention 40

Retention Metrics Data 40

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Payments

Chart Mogul

OCTOBER 19, 2018

The subscription economy has been a boon for the fitness industry. See how GymForLess is leveraging their revenue data to drive predictable growth. GymForLess is a desktop and mobile marketplace that gives fitness enthusiasts instant access to thousands of gyms across Spain. Their more than 200,000 users can book time at a gym, or a space in a specific class, right from their smartphone.

Merchant Services 40

Merchant Services Payment Services Marketplace as a Service Churn 40

Intercom, Inc.

OCTOBER 19, 2018

Large engineering organizations face a common problem – different teams working on different parts of a product can end up having specific domain knowledge, and even specific cultures, that can lead to silos. With siloed engineering knowledge, teams can start building fortresses, which can make it harder for others to jump in and contribute to the company’s goals.

Engineering 106

Engineering Technical Review Software Review Systems Review 106