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Thanks to ChartMogul, ClientSuccess, DuploCloud, FullStory, PeopleAI, and Quolum for Sponsoring SaaStr Annual 2022!

SaaStr

ChartMogul is an analytics platform to help you run your subscription business. Our mission is to build powerful and secure cloud software for subscription businesses of all sizes, with a strong emphasis on good design and ease of use. Our clients love to use our solution. Every day, all day.

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SaaS Is Spurring the Next Cycle of Software Superperformance

OPEXEngine

The shift to cloud-based subscription models is creating even more value in a thriving sector. In more mature software companies, we see oversized returns for companies that are moving to software-as-a-service subscription models (see Figure 1). Metrics will also change. Metrics will also change. Sticky after all.

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ChurnZero Named Overall SaaS Category Winner in 2021 APPEALIE Awards

ChurnZero

Overall SaaS Award – Customer Service Category Winners: AppFolio Investment Management. Overall SaaS Award – Development + DevOps Category Winners: InfluxData. Quantum Metric. Overall SaaS Award – Security Category Winners: Next Caller, A Pindrop® Company. Quantum Metric. OnDMARC / Red Sift.

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Pursuing DevOps Momentum: Measuring what matters

CloudGeometry

DevOps is a given in today’s software engineering world. Five or years ago, the writing was on the wall, and the DevOps Research Assessment project set out to quantify what separates leaders – the companies whose software is eating the world – from the laggards (who are now really struggling in the face of the pandemic).

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Navigating Choppy SaaS Waters

Chart Mogul

If you think about your DevOps, moving from one cloud infrastructure setup to another is quite a demanding task that requires resources and manpower. If you’re finding yourselves thinking “I’m not sure if we can 100% trust our metrics” — happy to get you set up with ChartMogul for comparison & data audit.

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Moving ChartMogul to AWS and Kubernetes

Chart Mogul

In a series of articles, we will share our experiences about: Our journey to AWS EKS (Kubernetes managed service). Being in the subscription analytics space means data-intensive operations, large volumes, and the ability to often scale accordingly. Lack of modern cloud features and managed services. Service interoperability.

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What is a good Net Retention Rate in SaaS?

CustomerSuccessBox

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Which is the key customer retention metrics to track?- Best practices: Consumption vs subscription. Know more about NRR: What is net dollar retention?