Development Team Review Payment Solutions Retention 
Payrix
APRIL 10, 2025
In todays competitive software market, forward-thinking trade and field service platforms are no longer asking if they should modernize their payment infrastructure, theyre working diligently to source the right payments partner to implement innovative solutions before their competitors beat them to the punch.
Payrix
APRIL 2, 2024
A comprehensive Embedded Payments strategy isn’t complete without value added services. But, as a software platform, what value added services should you be considering? And when should you start thinking about these solutions and infusing them into your payment ecosystem and experience?
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Stax
JANUARY 8, 2024
For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.
User Pilot
JULY 28, 2024
Interested in retention specialist roles? In this guide, we’ll explore the ins and outs of retention specialist roles through detailed job descriptions and handy templates. TL;DR A retention specialist , also known as a customer retention specialist, is basically a customer advocate within a company.
Tom Tunguz
AUGUST 11, 2014
When I started in the venture business and met software companies, I never heard the words customer success during pitches or throughout diligence or in board meetings. While competition exists in certain segments, SaaS penetration is just a few percentage points of the total software market, according to our internal analysis.
Baremetrics
NOVEMBER 9, 2021
Develop a Full Marketing Strategy 2. SMB SaaS companies tend to have higher churn rates due to their lower demand and less sophisticated needs. of purchases over 12 months) X (Retention time (in years)). Payment processing can cause huge headaches for buyers if the account can’t be transferred. Transferability 2.
User Pilot
JULY 28, 2024
Understanding the salary landscape for retention specialists is crucial whether you’re entering the field or looking to advance your career. TL;DR A retention specialist , also known as a customer retention specialist, is basically a customer advocate within a company. Let’s get started! Let’s get started!
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