Stax

FEBRUARY 19, 2025

One core area of focus is customer support, which adds immense value to every business when done correctly. When adding payment features for software users, the importance of including customer support for payment processing is no different. The Pros of Outsourcing Payments Support 1.

Outsourcing Services 88

Outsourcing Services Payments Payment Services Merchant Services 88

Frontegg

JUNE 9, 2025

What Is Authentication as a Service? Authentication as a Service (AaaS) is a cloud-based solution that provides authentication functions for users, applications, and devices. It allows organizations to outsource their authentication needs, reducing the burden of managing and maintaining this critical security component in-house.

Outsourcing Services 52

Outsourcing Services Technical Review Outsourced Development Cybersecurity 52

Intercom, Inc.

DECEMBER 2, 2019

Although it may seem like a no-brainer for businesses to offer customer support in multiple languages, in a recent survey we found that the vast majority of businesses struggle to implement an effective multilingual support strategy. Benefits of multilingual customer support. What’s causing the disconnect?

Scale 209

Scale Outsourcing Services Scaling Technical Review 209

OPEXEngine

JANUARY 17, 2020

Competitive service offerings and new technologies are driving down costs to maintain SaaS infrastructures. Eric Mersch, CFO and partner at FSG puts it this way: “The methodology for reporting subscription gross margin is so well established that using a non-standard approach will cost you several multiples of ARR in valuation.

Outsourcing Services 53

Outsourcing Services Trends Outsourced Development Technical Review 53

SmartKarrot

JANUARY 3, 2023

Direct responsibility for teams within the Customer Success function including onboarding, implementation, and success. Work closely with and in partnership with the Leader of Customer Support to ensure positive collaborations across Customer end to end ways of working. Apply here: [link].

Outsourcing Services 19

Outsourcing Services Customer Success Outsourced Development Scale 19

USIO

MARCH 6, 2025

A seamless payment process isnt just a convenience; its the bedrock of operational efficiency and patient satisfaction. Enter Usio , your white-label integrated payments partner, ensuring transactions are as effortless as a well-coordinated surgical team. Guarantee compliance and security with top-tier industry certifications.

Payment Services 130

Payment Services Payments Outsourcing Services Healthcare 130