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Customer Success Operations 101: Drive Productivity with Purpose, People, and Process

ChurnZero

Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams. They focus on how to get things done faster, better, and more efficiently.

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International Women’s Day 2021: Choose to Challenge

InsightSquared

Nehcole Felix – Customer Success Manager. I’ve helped many companies to build processes and drive value through various Account Management and Customer Success roles. Focus on the things that you can control and work to win, understanding as you engage with your team, or anyone really.

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April 28 – Customer Success Jobs

SmartKarrot

Role: Client Success Director (Real Estate) Location: New York, NY, US Organization: REEF As a Client Success Director, you will drive new business applications, working with internal REEF teams to match qualified applications to the real estate network. Building trust and maintaining strong relationships with each customer.

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SaaStr Podcasts for the Week with Bernadette Nixon, Jay Snyder, Nick Mehta, Loren Padelford, and Jason Lemkin

SaaStr

So I’m Nick Mehta, CEO of Gainsight and you probably have heard of Gainsight in the world of customer success and really excited to have two different voices in the world of how companies think about their customers. Nick Mehta: Power of the developer, or the API economy, both of you play very much in both those trends.

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SaaStr Podcasts for the Week with Matt Garratt, Trisha Price, David Schmaier, Rob Bernshteyn, and Jason Lemkin

SaaStr

From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. David, you talked a bit about the team and the founders. David Schmaier: Sure. Matt Garratt: Thank you.

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Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

SmartKarrot

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. Many SaaS businesses may typically experience challenges related to poorly optimized day-to-day business processes, ineffective goal prioritization, inefficient operations, and much more.

Scale 10
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Catalyst Explained: 3 SaaS Business Catalysts That Can Change the Game for You

SmartKarrot

Instead of building, developing, and implementing enterprise applications, SaaS users can simply license and subscribe to them. Many SaaS businesses may typically experience challenges related to poorly optimized day-to-day business processes, ineffective goal prioritization, inefficient operations, and much more.

Scale 10