Customer Success Operational efficiency. Sales Underperforming Technical Team 
ChurnZero
JUNE 12, 2020
This is a guest post by Jason Conrad, Advisory Board Member of Customer Imperative. Today, you’d be hard-pressed to find a high-velocity Sales, Marketing, or Product team without a designated operations function. Beloved by their tactical peers, operations brings needed order and logic to busy, results-oriented teams.
InsightSquared
MARCH 8, 2021
I transitioned from education to software in 2008, and I have held roles in everything from project management to sales. Today, I direct Field Enablement for the sales organization. Nehcole Felix – Customer Success Manager. I came to InsightSquared by way of Olono, which was acquired in 2019.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Kellblog
MARCH 11, 2020
Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by following set of beliefs. Believing that: A customer has a fixed budget that is 100% fungible between ARR (annual revenue revenue) and services. We had a pretty formulaic sales cycle, from discovery to demo to proposal.
SmartKarrot
APRIL 28, 2021
Role: Client Success Director (Real Estate) Location: New York, NY, US Organization: REEF As a Client Success Director, you will drive new business applications, working with internal REEF teams to match qualified applications to the real estate network.
OPEXEngine
DECEMBER 23, 2020
Some SaaS startups develop a form of zero-sum delusion early in their evolution, characterized by the following set of beliefs. Believing that: A customer has a fixed budget that is 100% fungible between ARR (annual revenue revenue) and services. We had a pretty formulaic sales cycle, from discovery to demo to proposal.
SaaStr
AUGUST 7, 2020
From strategies in recruitment and team building to sales tactics, these leaders from Salesforce, nCino, and Vlocity, will discuss the top tips for moving beyond horizontal SaaS and building a billion-dollar SaaS company. These companies can scale really efficiently. They need fewer sales as a percentage of overall employees.
SmartKarrot
SEPTEMBER 21, 2020
Out of all the metrics for different business units, we are going to discuss today about the customer success metrics. Customer-centricity is the philosophy that modern SaaS companies are progressively adopting to retain their customers. And for strategies to take the form of actions, we need customer success metrics.
Expert insights. Personalized for you.
80 
Let's personalize your content