SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. They talk about the culture code that was created in HubSpot’s early days and how they have continued to have strong retention rates and overall happiness in their employees.

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Part-Time CTO CTO Hire CTO Coach CTO 247

SaaStr

MARCH 26, 2024

Before diving into your questions, you’ll want to head over to the link below and sign up for an exciting event coming up this week. Is the CTO involved in these decisions? App contraction is still happening, and AI is absorbing all of the energy in the industry. Give everyone x amount of money to go find the best one.

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AI Pricing Artificial Intelligence Scale 221

SaaStr

NOVEMBER 11, 2022

Black Swan events. But as time went on, we shared lessons, what best practices were in customer success and revenue retention and all these things are, right. And the best one of all, if you didn’t see it, we did it at one of our digital events this year was Spencer Skates, CEO of Amplitude, one of my favorite SaaS CEOs.

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Outsourcing Services Banking CTO Hire New CTO 177

SaaStr

APRIL 16, 2019

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. I think I did this time and time again. I spend a lot of time going to events. I had my CTO and everyone would be like, “You can’t do this.

CTO Hire 152

CTO Hire Travel Underperforming Technical Team CTO Coach 152

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

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Part-Time VPE Technical Cofounder CTO Hire New CTO 207

ProfitWell

JANUARY 2, 2020

Because the contracts are typically much higher in these sales agreements, B2B subscriptions often require a much longer sales process before your customer will consider making a purchase. Contract length. The length of a contract defines how often subscription payments recur. B2C contract length. B2B contract length.

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SaaStr

NOVEMBER 21, 2019

So one qualitative is when the customers love the product and the metrics for measure the love is phenomenal engagement, great retention, let them expand dynamics into the customers, growth led by expansion MRR more than the new business MRR, and ideally negative share. That’s also retention and upsell.

New CTO 142

New CTO Sales Hiring B2C CTO Hire 142