SaaStr

AUGUST 8, 2023

In a fascinating workshop session, Miao shares his thoughts on how finance teams can contribute to company strategy and grow revenue. Growth Strategy Identify and implement new growth opportunities and revenue streams. Cost Optimization Identify and implement strategies to improve margins. Sign up for free.

Scale 172

Scale Finance Outsourcing Services Sales Recruiting 172

SmartKarrot

MARCH 4, 2021

Build out a strong Customer Success SaaS strategy and ensure that current and future activities are aligned with that strategy. Own and drive high-impact initiatives that solve problems like scalable onboarding, retention, and increasing engagement and usage.

Customer Success 10

Customer Success Sales Recruiting Cost optimization & reporting Leadership 10

SmartKarrot

DECEMBER 16, 2021

But surprisingly, most businesses have had a (very) late-start to actioning CX strategies. Did you know that the more a company invests in CX, the more cost-optimized that particular account becomes? A seminal report by Harvard Business Review found that positive customer experiences can slash your cost-to-serve by a third4.

Technical Review 11

Technical Review Technology Cost optimization & reporting Customer Lifetime Value 11