Q&A recap: Driving customers to value during onboarding, at scale
ChurnZero
JULY 22, 2022
Does your Customer Success team have a shallow view of onboarding? Whether it’s greater efficiency, increased revenue, cost savings, or achieving compliance, every customer has a reason for purchasing your product. I have the internal handoff from pre-sales to post-sales customer teams. Q: How do you identify bad-fit customers?
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