SaaStr

FEBRUARY 21, 2024

So, if a sales rep is in a sticky situation, they can pull in a compliance expert from the team, and that team is accessible to customers in live chat. Drata also has a dedicated product marketer to help sales, and they have one for each major segment: Enterprise sellers, the startup team, and the CS team. So, what about training?

AWS 213

AWS Scale Sales Hiring Marketing 213

BetterCloud

JUNE 22, 2023

For example, during the roaring 2021/2022 IT investment boom, IT has more latitude to invest without the strong involvement of finance leadership. Especially financial leadership. A SaaS management platform is critical enterprise IT infrastructure, and its automation is a competitive necessity for efficient operations.

Business 52

Business Operational efficiency. Finance Technical Review 52

SaaStr

AUGUST 7, 2020

This episode is an excerpt from a session at SaaStr Summit: Enterprise. 360: Digital transformation marks a radical rethinking of how companies use tech, people, and operations to fundamentally change their business performance. This episode is an excerpt from Jason and Rob’s session at SaaStr Summit: Enterprise.

Payment Solutions 152

Payment Solutions Pricing Payments Payment Services 152

SmartKarrot

FEBRUARY 21, 2023

When required, set an example for your direct reports by working directly with clients and showing them what best-in-class looks like in terms of operational efficiency and client communication. Provide Customer Success Teams with leadership and mentoring to keep them inspired, engaged, and motivated.

Customer Success 19

Customer Success Merchant Services Sales Recruiting Sales Hiring 19

SaaStr

AUGUST 15, 2020

This episode is an excerpt from a session at SaaStr Summit: Enterprise. 363: Small, Medium, or Enterprise, SaaStr CEO Jason Lemkin sits down with Shopify Plus GM, Loren Padelford, to discuss how to keep your customers happy at all stages. This episode is an excerpt from Jason and Loren’s session at SaaStr Summit: Enterprise.

Payment Methods 202

Payment Methods Merchant Services Scale Payments 202

Sales Hacker

APRIL 6, 2022

Generally speaking, though, mid-size and enterprise companies need a CPQ tool. By enforcing pricing guidelines and improving coordination with sales and revenue teams, CPQ software enables finance teams to ensure compliance and gain more accurate revenue insights. 5 benefits of CPQ software. Old CPQ vs. New CPQ.

Scale 95

Scale Software Review Marketplace as a Service Outsourced Development 95